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Fulfillment Supervisor
Location: SPA Inc. – Milford, OH
SPA, a TRG company and subsidiary of Schwarz Partners, is currently seeking a Fulfillment Supervisor to support our Milford, OH facility. As a Fulfillment Supervisor, you will be responsible for supervising a team of 10-15 associates, ensuring safety, productivity, accuracy, and service-level performance while driving continuous process improvement and technology adoption within a 3PL operation.
1st shift hours are from 7am-3:30pm, Monday through Friday.
SPA/The Royal Group’s mission is to provide value-added solutions to the most demanding customers. We strive to foster a culture built on growth, values, and teamwork. Your hard work and dedication pay off.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
- Supervise, coach, and develop a team of 10-15 warehouse associates to achieve daily productivity, accuracy, and safety targets.
- Oversee daily picking, packing, and shipping activities to ensure on-time and accurate order fulfillment.
- Investigate and resolve inventory discrepancies through system analysis, physical verification, and cross-functional coordination.
- Communicate operational updates, challenges, and performance metrics to internal stakeholders and customers as needed.
- Lead and support process improvement initiatives focused on increasing picking/processing speed, throughput and overall operational efficiency.
- Partner with leadership teams to implement new technologies, automation tools, or system enhancements within the 3PL fulfillment environment.
- Ensure compliance with company procedures, customer requirements, and safety standards.
- Track performance metrics, analyze trends, and develop action plans to improve service levels and operational performance.
SPA REQUIRES THE FOLLOWING SKILLS & ABILITIES:
- Three plus years of supervisory experience in warehouse, distribution, or 3PL fulfillment operations.
- Demonstrated experience leading process improvement initiatives that increased picking or processing productivity.
- Strong problem-solving skills with experience researching and resolving inventory discrepancies.
- Excellent written and verbal communication skills with the ability to interact effectively with employees, internal stakeholders, and customers.
- Proficiency with warehouse management systems (WMS) and Microsoft Office tools.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Lean, Six Sigma, or continuous improvement experience preferred.
- Experience in multi-client or high-volume fulfillment environments preferred.
AS AN INDUSTRY LEADER, SPA OFFERS
- Year-round employment for job stability and opportunities for growth and career development!
- Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!).
- Paid holidays, overtime pay, and vacation time!
- A respectful, empowering, team-oriented and employee-friendly environment!
- SPA truly values our employees as our greatest asset, and we strive to support both you and your family at work and in life.
If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer focused reliability, we want you to be a part of our team!
Qualified candidates can submit their resumes to bdaniel@schwarzpartners.com
All job offers are contingent upon a pre-employment drug test, and background check. SPA Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.