What are the responsibilities and job description for the Front Desk Coordinator, Helen House, Part-time position at Careers?
Responsibilities:
- Maintains confidentiality of patient information.
- Adheres to policies and procedures specific to patient rights.
- Maintains a clean and safe environment; identifies and reports hazards.
- Meets all requirements for mandatory in-services.
- Proficient in basic computer operations and all office automation equipment (telephones, voice-mail, desktop computing, electronic mail, facsimile procedures, automated, scheduling).
- Proficient with Microsoft Office software products, especially Word and Excel.
- Adheres to policies regarding attendance, conduct, grooming, and dress code.
- Exhibit sound organizational skills and personal initiative.
- Exhibit professional demeanor and communication skills.
- Exhibit the ability to communicate with a wide variety of individuals (patients, families, physicians, attorneys, external funding agencies, allied health workers, and co workers).
- Takes Room Payments with Accuracy in both Credit Card and Cash.
- Answers Guest and Patients Questions about Programs and Processes at Brooks University Campus, Helen’s House, and regarding other Programs like Adaptive Sports and how to Contact them.
- Responds promptly to Questions from those inside and outside of Brooks regarding Availability and Referral Processes.
- Promotes a positive image of Brooks to outside agencies and the public.
- Participates in performance improvement activities as needed.
- Exhibits excellent service to patients, visitors, physicians, and co-workers.
- Shows courtesy, compassion and respect.
- Exhibits values of the organization.
Qualifications:
- High School Diploma or equivalent
- 1 year experience in a guest facing role; previous hotel, hospital, special event or hospitality experience
- May be required to lift up to 50 pounds as needed.
- Strong written and verbal communication skills; positive and respectful interpersonal skills
Hours: Part-time & PRN; two weekends a month when 5 weekends and 1 weekend a month when 4 weekends
Location: 6207 Beach Blvd, Jacksonville, FL 32216
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
- Competitive Pay
- Comprehensive Benefits package
- Vacation/Paid Time Off
- Retirement Plan
- Employee Discounts
- Clinical Education and Professional Development Programs