What are the responsibilities and job description for the BUSINESS CREDIT CARD PRODUCT MANAGER position at Careers at Stock Yards Bank & Trust Co.?
The Business Credit Card Product Manager will lead the end-to-end strategy, development, and lifecycle management of our business credit card portfolio. This role requires an in depth understanding of small and mid-sized business customer needs, competitive market trends, credit risk considerations and emerging card products. The Business Credit Card Product Manager will a subject matter expert on all aspects of the product line. This person will work with Business Credit Card Sales and Card Operations to deliver competitive products coupled with 212! WOW! Exceptional
customer service.
Responsibilities
Daily responsibilities include, but are not limited to, the following:
- Develop and execute the strategic roadmap for the business credit card product line, aligned with company goals (spend, new accounts, retention, profitability).
- Conduct market research, competitive analysis, and customer insights to identify product differentiation and enhancement.
- Lead new product development from concept through launch (design, benefit, and customer flows).
- Establish pricing, rewards, and feature strategies to attain bank success
- Collaborate with Business Credit Card Sales, Marketing, Card Operations for successful implementation of all initiatives.
- Build strategic partnerships with the bank’s core card processor as well as the bank’s product partner (MasterCard or VISA).
Job Requirements
The successful candidate will have the following qualifications:
- BA/BS preferred
- 10 years of Business Credit Card Product Management
- Proficient in all Microsoft Office Programs including Excel, Word, Outlook and PowerPoint
- Excellent verbal and written communication skills
- Must be a team player
Benefits
- 401(k) with a company match of up to 6%
- ESOP employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Cancer / Disease insurance
- Accident insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Bank paid Life / AD& D insurance
- Voluntary Life / AD&D insurance
- Bank paid Short-Term and Long-Term Disability insurance
- Employee Stock Purchase Plan
- Employee Assistance Program
Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting the majority of the time with limited walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate.