Inside Sales Representative

Short Description

This team focuses on expanding the presence of RTC's Proprietary Products with retailers and brand companies across North America. The role includes direct outreach via phone, video, and email to build early-stage relationships and support business growth.

Essential Functions

• Responsible for consistent efforts to develop new business within the US and Canada.
• Pursuing inbound leads from marketing campaigns, current customers for relationship expansion, outbound targets from lists, and self-generated prospects.
• In charge of managing accounts they bring in, providing continued customer service and development.
• Seeking opportunities to upsell and cross-sell, expanding the business opportunities within each account.
• Emphasizing product/service features and benefits, quote prices, and prepare sales order forms and reports when required.
• Investigating and troubleshooting customer service issues-delegating to account services when appropriate.
• Attending periodic sales training where applicable.
• Executing strategy to meet and exceed monthly and annual revenue goals.
• Maintaining a pipeline of active sales opportunities and business development efforts within a CRM tool.
• Building and maintaining a thorough knowledge base of RTC’s Ready products and their retail applications.

Education, Experience, Skill Requirements

• Bachelor’s Degree in Sales/Marketing or equivalent work experience, preferred.
• 2-3 years of strong sales skills that support selling to the executives, including C-level, of small to medium-sized businesses, balanced with tactical skills for a fast-paced, high-volume, lead follow-up environment.
• Ability to build strong rapport, establishing trust and credibility through a consultative solution-based approach, balancing assertive sales follow-up without being overly aggressive.
• A self-starter who can effectively work within a strong team culture. This role requires both independent and collaborative efforts on a daily basis.
• Time management skills to manage both macro and micro priorities effectively.
• Proficiency in web-based products for customer demonstrations.
• Capabilities to effectively forecast business.
• Prior experience with manipulating and managing spreadsheets.
• Ability to demonstrate effective customer communication.
• Applicants must be 18 or older.

About RTC

RTC focuses on continual improvement, evolving our capabilities, and reinvesting in our business to deliver higher-performing solutions for our clients. Brands and retailers require more strategic thinking on the shopper experience, higher levels of innovation, a more effective process for managing customer-specific requirements, access to a broader array of manufactured solutions, and the capability to orchestrate a broader and more complex supply chain. RTC has the integrated capabilities and product development experience to address these needs and provide you with solutions that help grow your retail business. Learn more at http://www.rtc.com/.

Why should you consider a career at RTC?

Benefits

• 401(K) Plan with company match (we also offer a Roth option!
• Hybrid work from home program offered
• Health Insurance through Blue Cross Blue Shield (choose from two PPO plans and one HMO plan based on your deductible comfort level)
• Dental Insurance with two plan options (both PPO Plans)
• Flexible Spending for Health and/or Dependent Care
• Commuter Transit benefit
• Critical illness benefit
• Life Insurance (we cover 3 times your salary - you can purchase more)
• Short-Term Disability Coverage (we'll cover this for you too - you can choose to purchase long-term disability)
• 2 weeks of paid Parental Leave
• 16 PTO Days (full year)
• 9 Paid Holidays
• Tuition Assistance 

Perks

• Fun Friday Hours - get a head start on your weekend by leaving at 2:30 every Friday (year-round!)
• Volunteer Time Off (VTO) plus company-sponsored volunteer events.

Wellness

• PTO is encouraged not only for vacations but also for mental health breaks.
• Work/Life resources such as Legal, Financial, and Counseling are available through our Employee Assistance Program.
• Discounts to eligible fitness centers for associates enrolled with Blue Cross.
• Preventive Care is covered at 100% (annual check-ups and screenings).
• Lactation rooms are available for new mothers at the Rolling Meadows location.
• Annual flu clinic at Romeoville and Rolling Meadows for our associates and any dependents covered on our health plan.  Flu shots are covered by insurance if the associate elects to go elsewhere.

Compensation

The base salary range for this position is budgeted at $41,444-$ 69,386, with eligibility for overtime if worked over 40 hours and an annual bonus. The actual base salary depends on various factors and could be above or below the range depending on the applicant's qualifications, years of relevant experience, specific skills, level of education, business needs, and market demand. The full salary range for this role reflects this position's competitive labor market value and provides an opportunity to progress as associates grow and develop within the role.  Bonuses are paid based on RTC’s financial results.  Any payouts awarded in the first year of employment are pro-rated based on the start date.  Program rules are subject to change at management’s discretion. 

Career Development

We encourage your professional growth and development.  We offer mentors with deep industry experience and management who will assist you in defining and realizing your short and long-term career goals and a variety of opportunities for training and advancement.

RTC is an equal-opportunity employer.  Women, individuals of all ethnicities, people with disabilities (intellectual and physical), and Veterans are strongly encouraged to apply.  We are dedicated to a policy of non-discrimination in employment.  All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, sex (including gender identity, sexual orientation, and pregnancy), age (40 or older), disability or genetic information, marital status, citizenship status, religion or any other basis prohibited by law.

Salary : $41,444 - $69,386