What are the responsibilities and job description for the Server position at Careers at Pali Wine Co.?
Description:We are seeking a warm, confident, and detail-oriented server to join our team at Pali Wine Co. This position is central to delivering a curated guest experience, guiding tastings, educating guests about our organically farmed estate vineyard and winemaking approach, and helping build lasting relationships through wine club engagement.Servers are expected to embody Pali’s brand values: vineyard-driven, intentional, welcoming. Never snobby or scripted. Our goal is not just to serve wine, but to share our story and connect guests to our land, our craft, and our community.Duties include but are not limited to:Deliver outstanding hospitality rooted in knowledge, care, and precisionGuide guests through tasting flightsAccurately communicate the stories behind our wines, vineyards, and winemaking practicesAsk every guest if they are a wine club member and apply benefits accordinglyIntroduce and promote wine club membership to all guests in a welcoming, on-brand mannerSell wine by the glass, bottle, and growler with enthusiasm and integritySupport team sales goals for wine and club performanceHandle POS transactions accurately and efficientlyAssist with setup and execution of events, including in-house and wine club experiencesMaintain cleanliness and organization of the tasting room at all timesTake initiative and contribute to the flow of daily operationsFollow all service procedures and policies with consistency and professionalismRequirements:Requirements:Must be at least 21 years oldProven appreciation for wine and vineyard-driven winemakingFoundational wine knowledge required — familiarity with grape varieties, tasting, and regional distinctionsPassion for storytelling, farming, and guest connectionPrior sales or hospitality experience preferred, especially in wine-focused settingsAvailability on weekends, evenings, and holidaysAbility to lift and carry up to 40 lbs (a case of wine)Comfortable standing and walking for extended periodsPart time employmentAbout Pali Wine Company:Pali Wine Co. brings the winery experience to your neighborhood. Through our three Outposts in California, we create a connection between our customers, our Santa Barbara County-based winery and the vineyards that we source our grapes from. Pali’s wines are highly regarded by critics, and we have a reputation for producing wines with a strong sense of place and identity. Even still, Pali’s wines are approachable to new wine-drinkers and our staff embraces every opportunity to educate our customers.We produce a variety of wines by employing a spectrum of winemaking techniques, old and new. We obsess over our customers’ experiences, and we welcome new members to the Pali team who share our obsession and want to add to our customer’s experience. We are performance driven, which makes Pali Wine Co. an inspiring place to grow personally and professionally.