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Warehouse Leadhand

Careers - AmerCareRoyal
Westfield, MA Other
POSTED ON 10/17/2026
AVAILABLE BEFORE 11/15/2026

Unbox Your Potential: Our customers see us as the industry leader for trusted, high quality food service essentials and supply chain solutions - and our employees see the value in what they do each day. We offer a culture supported by integrity, growth, relationships, and excellence. We're looking for a Warehouse Leadhand - are you ready to explore your career with us?

The Warehouse Leadhand supports safe, efficient manufacturing and warehouse operations by providing hands-on guidance, training, and daily work coordination under the direction of the Production Supervisor. Operates equipment, supports receiving, inventory and shipping activities, and helps resolve workflow, quality, and safety issues. Serves as a short-term operational point of contact when the supervisor is unavailable. This position does not carry employee relations, disciplinary, or formal performance management authority.

This position reports to the 2nd Shift, which operates Monday through Friday from 3:00pm - 11:00pm. Some overtime may be required.

  • Guides and trains team members in daily manufacturing and warehouse tasks, communicates priorities, coordinates work assignments as directed, and escalates staffing, resource, or workflow concerns to the Production Supervisor. Provides short-term operational coverage in the supervisor's absence without assuming disciplinary authority.
  • Sets up, operates, and adjusts production equipment in accordance with MOs, Standard Operating Conditions (SOCs), production schedules, safety policies, work instructions, and Job Hazard Analyses (JHAs). Provides hands-on troubleshooting support and promptly reports equipment or production issues.
  • Supports accurate receiving, unloading, storage, picking, verification, and loading of materials and finished goods. Checks inventory locations and quantities, assists with cycle counts, identifies discrepancies, and helps ensure timely, accurate warehouse transactions and shipping/receiving documentation.
  • Monitors product quality and compliance with specifications, including basis weight, appearance, print quality, and color match as applicable. Reinforces safe work practices, good housekeeping, and organized work areas; assists maintenance with routine preventive maintenance and suggests process improvements.
  • Communicates operational updates and customer-service priorities to the team; supports employee skills development through coaching and on-the-job instruction. Performs other duties as assigned by the supervisor or management team.

Hourly Wage Estimation for Warehouse Leadhand in Westfield, MA
$32.00 to $42.00
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