What are the responsibilities and job description for the (WMS) 3PL Systems Manager position at Career Transitions, a morales group company?
WMS Systems Manager – 3PL Operations
Whitestown, IN | On-Site
A leading third-party logistics provider is seeking an experienced WMS Systems Manager to oversee Warehouse Management System configuration, optimization, integration, and support across a fast-paced distribution environment. This role is both strategic and hands-on — ensuring the WMS operates seamlessly while driving improvements that enhance accuracy, throughput, and customer service.
What You’ll Do
- Own the performance, configuration, and continuous improvement of the Warehouse Management System across multiple operational areas.
- Lead system design, upgrades, testing, and troubleshooting to support daily fulfillment and inventory processes.
- Serve as the primary liaison between operations, IT, engineering, and external WMS partners.
- Analyze operational workflows and translate requirements into WMS configurations or system enhancements.
- Develop and maintain system documentation, SOPs, training materials, and process maps.
- Monitor system health and performance, proactively addressing issues to minimize downtime.
- Support new customer onboarding, integrations, and process migrations.
- Partner with leadership to identify automation and optimization opportunities that improve KPIs.
- Train super-users and warehouse staff on system functionality, best practices, and new features.
What You Bring
- 5 years of experience in WMS administration or systems management within a 3PL, distribution, or high-volume warehouse environment.
- Strong expertise with major WMS platforms (e.g., Manhattan, Blue Yonder/JDA, HighJump/Körber, Synapse, Softeon, etc.).
- Hands-on experience with system configuration, testing, root-cause analysis, and integration support.
- Ability to translate operational needs into technical requirements.
- Strong analytical and problem-solving skills, with the ability to diagnose system issues quickly.
- Excellent communication and cross-functional collaboration skills.
- Experience supporting automation, scanning technology, RF systems, or inventory control processes is a plus.
Why Join
- Work in a growing 3PL environment with modern systems and high customer visibility.
- Make a direct impact by shaping WMS performance, scalability, and process efficiency.
- Collaborative culture with strong operational and IT partnership.
Salary : $110,000 - $130,000