What are the responsibilities and job description for the Pool Server position at Career Site Brand?
This position will be responsible for ensuring that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging guests, maintaining solid product knowledge, providing assistance, and making suggestions to guests regarding product decisions.
COMPANY BENEFITS:
- Matching 401K
- Growth & Developmental Opportunities
- Comprehensive Medical, Dental & Vision Benefits
- EAP – Employee Assistance Program
- PTO - Paid Time Off
- Travel Benefits, Discounts & FREE Vacations POINTS through our ClubGo Program
- Tuition Reimbursement & Continuing Education Courses
- Outstanding Company Culture
ESSENTIAL DUTIES AND TASKS:
- Greets all guests and provides outstanding customer service
- Will assist guests with cash, room, and credit card transactions
- Performs food-handling and service duties
- Answers questions relating to all F&B products
- Periodically serving guests in pool areas
- Any other tasks that may be assigned
EDUCATION and/or EXPERIENCE:
- High school diploma or GED
- Cash-handling experience preferred
CERTIFICATES, LICENSES, REGISTRATIONS:
- Food Handler's and an alcohol awareness card are required within 30 days of employment
QUALIFICATIONS:
- Must be at least 21 years old
- Must have superior guest relations skills and the ability to answer guest inquiries
- Must have the ability to be trained on cash handling functions and be comfortable using POS computers for inputting transactions
- Must have demonstrated excellent verbal and written communication skills
- Must have comprehensive menu knowledge with the ability to up-sell items
- Must be able to clearly speak, write, and understand the English language
- Must be able to work in a high-volume, high-demand work environment
- Must be able to work outside in extreme weather conditions
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.