What are the responsibilities and job description for the Activities & Events Supervisor position at Career Site Brand?
The Supervisor of Activities & Events will be responsible for the supervision of outlet staff, ensuring guest satisfaction, and maintaining service standards, cash control accountabilities, and cleanliness of all associated areas, including recreation, movie theatre, arcade, pools, and all outdoor amenities. The individual will assist in the training of all new hires and will be accountable for inventory, ordering, and stocking. Position attends to all of the day-to-day operations of the arcade, organized activities, movie theatre, pools, and outdoor amenities.
Weekends and Holidays Required
Supervisory Experience Required
COMPANY BENEFITS:
- Outstanding Company Culture
- Bi-Weekly Pay
- Comprehensive Medical, Dental, Vision & Prescription Benefits
- EAP – Employee Assistance Program
- Matching 401K
- PTO - Paid Time Off
- Travel Benefits, Discounts & Free Vacation Points through our ClubGo Program
- Growth & Development Opportunities
- Tuition Reimbursement & Continuing Education Courses
ESSENTIAL DUTIES AND TASKS:
- Oversee the planning and execution of resort activities and events. Supervise, train, schedule, and evaluate staff; oversee day-to-day department operations.
- Assist in the development of activity/event promotional communications and ensure proper distribution. Order, receive, inventory, and stock supplies and merchandise.
- Conducting retail transactions and reconciliation of cash handling.
- Responsible for cash bank and daily deposits, vendor and guest relations.
QUALIFICATIONS:
- Must be at least 18 years of age
- Strong verbal and written communication skills
- Moderate decision-making is required under limited supervision
- Excellent customer service skills and cash handling experience required
- Previous inventory experience preferred
- Must know how to operate a cash register and an adding machine
- Must be able to communicate basic resort information to owners and guests
- Participates in proactive team efforts to achieve departmental and company goals
EDUCATION and/or EXPERIENCE:
- High school diploma or GED
- Experience in recreation management and/or supervision preferred
- Previous experience in resort activities, water park operations, and/or retail operations is a plus
- Cash handling experience required
CERTIFICATES, LICENSES, REGISTRATIONS:
- CPR/First Aid Training is a plus
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
