Outpatient Qualified Behavioral Health Provider (QBHP)-El Dorado

Summary:  MFH is seeking a compassionate, organized individual to join our outpatient team at the Methodist Counseling Clinic located in El Dorado, AR.  The QBHP provides behavioral interventions and supports to children and adolescents as part of their mental health treatment plan.  The person who accepts this position needs to be an excellent communicator, self-motivated, flexible, and demonstrate patience with others.  Interventions are provided 1:1 or in small groups in a clinic, school, or home setting with children, adolescents and their parents/guardians.  

Under the supervision and direction of a Therapist, the Program Coordinator or Clinical Director, the Mental Health Paraprofessional (aka Qualified Behavioral Health Provider (QBHP)) will provide therapeutic clinical and behavioral interventions to clients (primarily children and adolescents) and their families in the outpatient programs of Methodist Family Health as prescribed in their treatment plan.  QBHPs are Mental Health Professional service extenders.  The interventions provided may occur in clinic, community, school or home environments.

 Primary Responsibilities:      

• Actively participate as a member of the client’s treatment team providing pertinent input regarding client concerns, progress, etc.
• Work collaboratively with client’s network of supports and other types of providers involved with the client to improve clients’ chances of positive outcomes in treatment (parents, teachers, probation/FINS officers, DHS case workers, ministers/youth leaders, care coordinators and other community agencies and organizations)
• Provide clinical and behavioral interventions as outlined in a client’s treatment plan and guided and supervised by the treating therapist, to assist the client in resolving or improving symptoms of mental and behavioral health disorders, that are disrupting the client’s ability to function daily physically, emotionally, socially, and/or educationally.  Interventions must be individualized, can take place one-on-one, in a group setting with peers or with the family or with the parents/caregivers of the client. 
• Respond to phone calls, contacts, and other communications from client, family members, guardians, outside agencies and referral sources in an appropriate, professional and timely manner. 
• Assist support staff as needed and appropriate in securing PCP referrals, parent/guardian signatures on necessary documents, reminding clients of appointment with physicians and therapists, obtaining updated demographic information, etc.
• Provide transportation to client and family as needed and appropriate to help ensure compliance with treatment.
• Attend regular staff meetings
• Accurately document interventions and services provided in detail (both billable and nonbillable) in an Electronic Medical Record (EMR) in the format and timeframes outlined in the organization and department policies and procedures.
• Check Alerts daily in the Electronical Medical Record to review and electronically sign necessary treatment documents sent to you.
• Check emails a minimum of twice a day (morning and afternoon) and respond timely.
• The ability to consistently perform these duties and represent Methodist Family Health in the most professional, ethical manner consistent with our mission to provide the best possible care to those who may need our help and to treat the whole person: behaviorally, emotionally and spiritually. 

Qualifications:

•  Must be at least twenty-one (21) years of age
• Must have a minimum of 60 hours of college education, but a bachelor’s degree in a Human Service field is preferred (Social Work, Psychology, Sociology, Child and Youth Development, Criminal Justice, etc.).  Years of experience as a QBHP or similar role may be substituted for college hours/degree.
• Must possess excellent communication and strong customer services skills
• Possess good computer skills, some experience with Microsoft Word and Excel applications preferred, but not required.
• Ability to document accurately and professionally. 
• Experience working with “at-risk” youth or other populations with special needs preferred.
• Ability as a self-motivator and the aptitude to work in a high stress fast paced position with a minimal amount of supervision.
• The MHPP must meet the definition of a Qualified Behavioral Health Provider, as outlined by Arkansas Medicaid standards and regulations, which requires the completion of a minimum of 40 hours of paraprofessional training and successful completion of all written exams and competency-based skills demonstrations.  This training will be provided during your first two weeks of employment. 
• The MHPP must also participate in the supervision requirements outlined by the Arkansas Medicaid standards and regulations to maintain certification as a Qualified Behavioral Health Professional including weekly face-to-face supervision, monthly observations, annual continuing education and completion of exam(s). 

Additional Mandatory Requirements:

• Must be physically capable to receive verbal and written directions

• Remains current in Crisis Prevention Intervention Training, CPR & First Aid
• Must be willing and able to work with all patients of Methodist Family Health, regardless of gender
• Must have good auditory, visual and olfactory ability
• Use hands and fingers to handle or feel objects, tools or controls
• Must be able to maintain effective audio, visual discrimination and perception needed for making observations, communicating with others, reading and writing, and operating office equipment and other treatment equipment.
• Must be able to use a telephone to communicate verbally and a computer to communicate through written means, to review information and enter/retrieve data, to see and read characters on a computer screen, chart or other treatment items
• Requires the ability to sit for long periods of time and intermittently walk, stand, stoop, kneel, crouch and reach with hands and arms.
• COVID-19 vaccination and Flu vaccination are mandatory and required for all positions (subject to qualified exemptions).

Other:  The individual employed in this position may accept other reasonable assignments, which

may be necessary, for efficient operation of assigned programs as there is time and opportunity.

Job descriptions are not intended, nor should be construed, to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

When an employee performs two or more different jobs, for which different straight time hourly rates are established, the employee will be paid during overtime hours as a rate not less than one and one-half time the hourly rate established for the type of work, he or she is performing during the overtime hours. 

Level One - Full Access:

Ongoing regular access to PHI of all forms while the employee is on duty and performing within the scope of his or her job as defined by the employee's job description, and Policy and Procedure.  "Such access must be for cause, consistent with job responsibilities and related to patients, claims, audits, reviews and other legitimate business purposes." (e.g. Physicians, nurses and other clinicians).