Sales Training, Senior Manager

About Us

Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.

A Brief Overview

The Sales Training, Senior Manager plays a critical role in developing and delivering impactful training programs that elevate the performance of the commercial sales force, specifically for device, skincare, and specialty roles. This role leads new hire onboarding with energy and enthusiasm, ensuring each new team member feels welcomed, excited, and confident from day one. In addition to onboarding, the Senior Manager designs and facilitates ongoing training for tenured sales professionals, aligning content with business priorities, product launches, and evolving market dynamics. This individual partners cross-functionally with Sales Leadership, Marketing, Medical Affairs, and Compliance to ensure training is accurate, engaging, rigorous, and strategically aligned. They bring a strong understanding of adult learning principles, field sales dynamics, and the aesthetics industry to create high-impact learning experiences. The ideal candidate is a dynamic facilitator, experienced coach, and operationally strong project manager who thrives in an energetic, creative, and collaborative environment.

What You Will Do

• Lead New Hire Onboarding & Field Readiness • Own the end-to-end onboarding experience for new sales hires. • Develop structured learning paths including at-home study materials, virtual learning, on-site training classes, and field-based reinforcement to ensure new hire sales reps are confident and field-ready. • Create a welcoming, fun, and high-energy environment that leaves a lasting impression for new hires. Trainer should be welcoming, charismatic, and foster excitement and connection to the company from day one.
• Manage Training Logistics & Execution • Oversee all aspects of training execution including timeline management, pre-training preparation, and post-training follow-up. • Ensure all materials and supplies are ready for each session, coordinate guest speakers and internal facilitators, manage budget and expenses, and secure appropriate training spaces. • Maintain a high standard of professionalism and organization to ensure smooth delivery and a positive learner experience.
• Develop & Deliver Ongoing Sales Training Programs • Design and facilitate new training content based on marketing initiatives, product or program launches, competitive positioning, or at the request of key stakeholders for specific needs. • Ensure content and delivery method are engaging, effective, and aligned with business needs.
• Assess Training Needs & Measure Impact • Conduct training assessments using performance data and continual feedback from key stakeholders, trainees, and regional field trainers. • Define learning objectives and evaluate training effectiveness to drive continuous improvement.
• Collaborate Cross-Functionally • Partner with marketing, sales leadership, medical affairs, and compliance to ensure training content is accurate, aligned, and strategically prioritized. • Translate field insights into actionable training updates.
• Coach & Develop Sales Talent • Support new hire sales reps through coaching, field rides, and skill-building sessions as needed. • Actively develop and manage the regional field trainer program.
• Drive Innovation in Learning & Content Delivery • Innovate within the bounds of brand and strategic alignment through experimentation of new ideas and continuous improvement.• Implement modern learning tools such as e-learning, simulations, and microlearning. • Stay current on industry trends, including aesthetics, sales, and adult learning, and apply best practices to enhance engagement and knowledge retention.

Minimum Requirements

• Bachelor's Degree Bachelor's degree in Business Administration or equivalent
• 5 years of experience in Medical Sales or training
• 3-5 years Experience within Aesthetics Sales or Pharmaceuticals
• 3-5 years Process management experience with proven success in high level project management

Preferred Qualifications

• prior experience in aesthetics especially Ultherapy experience.
• experience selling medical devices (capital or consumables)
• background as a field sales trainer, course instructor, or learning facilitator with demonstrated success in coaching, mentoring, or developing others

Technical & Functional Skills

• Strong communication, interpersonal and problem resolution skills
• Highly proficient in Microsoft Suite of Applications
• Experience working with LMS systems and e-learning