What are the responsibilities and job description for the Senior Cloud Support Engineer (AWS + Kubernetes) Plano, TX position at Career Mentors, LLC?
Location: Plano, TX (Onsite F2F Interview Likely Next Week)
Type: W2 Only
Duration: 12 Months (Potential Extension or Contract-to-Hire)
Rate: $72/hr (W2)
AWS expertise: Strong experience with ECS, EC2, Lambda, IAM, or CloudFormation
Containerization: Proficient with EKS or Kubernetes (EKS clusters)
Infrastructure as Code: Hands-on experience with Terraform
Support Ops: Experience with ticketing systems and managing a high volume of support tickets
Scripting: Unix shell or Python scripting
Troubleshooting: Skilled at debugging cloud and security access issues
Key Responsibilities:
Provide L1/L2 support and incident management across AWS platforms
Serve as primary contact for developers via ticketing systems
Leverage automation tools to enhance scalability and reliability
Perform root cause analysis and document preventive actions
Optimize operational efficiency and cloud performance
Support mixed environments (Unix, Linux, Windows, Mainframe)
Additional Desired Experience:
Comfortable reading Java and Python code
Experience with Oracle DBA, Cassandra, CockroachDB
Middleware/messaging platforms: Kafka, MQ
App server experience with Tomcat
Familiarity with monitoring and alerting tools
TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
🚫 Third-party recruiters, please do not reach out for this role.
Salary : $65 - $72