What are the responsibilities and job description for the Front Desk Resource Tech & clerical support position at Career Link?
RESOURCE ROOM TECHNICIAN
Position is nonexempt reporting to the Senior Career Planner.
POSITION FUNCTIONS
- Greet Resource Room visitors, determine the nature of their visit, and assist them with their needs in conjunction with the Illinois WorkNet System and the One Stop Consortium.
- Assist in the preparation of resumes utilizing the preferred method identified by the One Stop Manager.
- Maintain sign-in records of visitors.
- Provides needed clerical support to program staff and other secretarial staff.
- Maintains Resource Room and posts publications.
- Responsible for inter-agency requests for information by researching files and disclosing only allowable information approved by the Assistant Director / Executive Director.
- Assist Career planners with time sheets, childcare forms, etc.
- Perform other duties as assigned.
JOB REQUIREMENTS
- Ability to use Word processing software and other relevant software.
- Knowledge of spelling, punctuation, and grammatical usage.
- Knowledge of office procedures and organizational functions.
- Ability to greet people in a friendly, courteous manner and answer questions clearly and precisely.
- Ability to accept responsibility for confidential information and material given by the Executive Director and administrative staff.
- Access to reliable vehicle/driver’s license is required at various office locations. Some travel may be required.
DIFFICULTY OF WORK
Work involves a combination of decision making functions and a variety of relatively standardized tasks through the application of standard policies, procedures, and guidelines.
RESPONSIBILITIES
Work assignments are reviewed in terms of results and conformance to established guidelines. Specific instructions may be given in cases of new or unusual assignments. Typed and composed correspondence is reviewed after final copy is typed. Errors may cause loss of time and inconvenience to staff and possible embarrassment to the organization.
PERSONAL WORK RELATIONSHIPS
Work relationships are with program staff, agencies, and the public, to exchange information and expedite the daily work flow.
MINIMUM EXPERIENCE AND TRAINING
High school graduate.
Job Readiness experience preferred
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Pay: From $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $16