What are the responsibilities and job description for the Stadium Operations Manager position at Career Group Events?
Stadium Operations Manager – FIFA World Cup 2026™
Apply to Career Group Events to be considered for Stadium Operations Manager positions with Fanatics for the FIFA World Cup 2026™.
Stadium Operations Managers play a critical leadership role in delivering Fanatics’ on-site retail experience. You’ll oversee day-to-day retail operations, manage teams, coordinate logistics, and ensure merchandise locations are executed efficiently while delivering an exceptional fan experience.
How You’ll Make an Impact
- Lead and oversee on-site retail operations, including set-up, event days, and breakdown
- Supervise, support, and motivate Retail Event Operations Associates
- Ensure outstanding customer service and represent the Fanatics brand with professionalism
- Coordinate merchandise flow, inventory organization, and replenishment
- Oversee POS operations, cash handling, and adherence to Fanatics policies
- Support truck load-in/load-out and overall logistics execution
- Maintain clean, organized, and fully stocked retail environments
- Assist with inventory counts, audits, and issue resolution
- Serve as a point of contact for onsite Retail Event Leadership
- Troubleshoot operational challenges in fast-paced, high-volume environments
- Create a positive, energetic, and team-focused work environment
What You Bring
- Prior experience in retail operations, event operations, or venue management preferred
- Previous leadership or supervisory experience strongly preferred
- Strong customer service mindset with the ability to lead by example
- Excellent communication and problem-solving skills
- Ability to manage multiple priorities and make decisions under pressure
- Comfortable using POS systems and handling cash controls
- Reliable, punctual, and able to maintain consistent attendance
- Comfortable working long hours in fast-paced, high-energy event settings
What’s Required
- Professional, confident, and positive leadership presence
- Ability to quickly learn product knowledge and operational processes
- Strong organizational skills and attention to detail
- Willingness to step in hands-on and support the team as needed
- Dependable and committed throughout the assignment duration
Salary : $30 - $40