Student Services Representative

Mission
The Student Services Department provides services that meet the needs of all active and graduate students. The Department interacts with students and provides academic, attendance, financial, job placement, professional, and personal guidance. The Student Services departmental goal is to enhance each student’s experience at Career Care Institute.
Duties and Responsibilities

General Responsibilities

· Provide general information and services to the public

· Schedule appointments

· Submit weekly reports/audits

· Follow up on leads

· Typing letters as directed

· File paperwork

· Data entry using student software to document any notes on students or potential students

· Answer phones and take messages

· Greet students and clients

· General office duties (answering emails, filing, etc.)

· Cooperate with the Campus Director, Office Manager, Receptionist, Student Services, Career Services, and Instructors

· Clock in and out

· Participate in orientation and Open House events

· Distribute books and supplies to students

· Meet enrollment goals set by the Admissions Department

· Attend promotional activities for the school when needed

· Help students and prospective students contact requested or appropriate personnel or acquire requested information

· Attend all staff meetings

· Report any major problems to the Campus Director

· Maintain supplies and inventory and order supplies sufficiently in advance to allow for shipping

· Uphold and enforce school policies

Qualifications and Skills

• High School Diploma, GED and/or 2 years’ experience in a related field
• Strong interpersonal, communication, and computer skills
• Ability to work on a team and work independently
• Detail orientated and well-organized
• Positive attitude
• Ability to work in a fast-paced environment

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Student service: 1 year (Preferred)

Work Location: In person

Salary : $16 - $18