What are the responsibilities and job description for the Field Project Manager position at Career and Referral?
Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Trane is looking for a Field Project Manager for our Long Island City, NY team. Enhance customer experience by managing equipment projects and representing Trane in the field. This position is classified as remote within a geography (Connecticut).
What’s in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off, including in support of volunteer and parental leave needs.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
- Learn more about our benefits here!
Where is the work:
Customer Facing - Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office
What you will do:
Customer Interaction:
- Attend job site meetings and provide guidance and technical support for installation of equipment.
- Understand, address and resolve equipment and installation issues to prevent unnecessary service requests.
- Follow up with customers post-job for feedback.
Problem Solving:
- Troubleshoot warranty issues and lead problem-solving teams.
- Develop, maintain & communicate technical service documentation, or concepts via phone or in writing.
- Participate in MDI reviews and risk management discussions.
Project Management:
- Coordinate ordering, delivery, and installation of warranty parts and coordinate labor for warranty repairs.
- Provide guidance to field technicians on clear scopes of work
- Prepare and complete documentation for startup logs and job summary reports.
- Collaborate with product managers and sales engineers for technical support.
Technical Skills:
- Analyze electrical schematics and refrigerant piping diagrams.
- Use Microsoft Office and Trane-specific programs.
- Understand safe refrigerant handling and electrical safety standards.
Safety and Compliance:
- Promote company safety policies.
- Travel locally to job sites as needed.
- Flexibility to work outside normal hours and travel for factory testing/training.
What you will bring:
Bachelor’s degree or equivalent experience.
- Minimum 5 years in project management, HVAC service, or related field.
- Knowledge of HVAC installation contracting processes.
- Strong computer, interpersonal, and customer service skills.
- Professionalism in high-stress situations.
- Highly organized and customer service-oriented.
- Mechanical aptitude and troubleshooting skills.
Compensation:
Base Pay Range: $100,000 - $140,000 plus incentive
Total compensation for this role will include an incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.
This position is classified as safety-sensitive.
Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Salary : $100,000 - $140,000