BEST Team Member (Behavioral Education Support Team) - Middle & High School ISD Coordinator

Job Title: BEST Team Member (Behavioral Education Support Team) – Middle & High School ISD Coordinator

Job Classification: Classified / Non-Instructional

Reports to: Building Administrators

Work Schedule: Academic Calendar

General Description: 

The BEST Team Member (Behavioral Education Support Team) provides behavioral supervision, student support, and campus monitoring to ensure a safe, structured, and positive learning environment at the middle and high school levels. This role supports administrators and instructional staff by assisting with behavior management, supervising common areas, monitoring student conduct, and helping de-escalate behavioral situations.

BEST Team Members play a critical role in maintaining school safety and supporting student success by reinforcing school expectations, modeling professionalism, and helping students make positive behavioral choices. The position requires calm decision-making, strong relationship-building skills, and the ability to respond appropriately to challenging student behaviors.

The Middle & High School In-School Detention Coordinator supervises students assigned to in-school detention, maintains a structured and respectful environment, and supports academic productivity by ensuring students complete assigned work. This role includes monitoring behavior, documenting attendance and incidents, communicating with teachers and administrators, and helping students reflect on choices to promote positive decision-making.

Qualifications:

• High school diploma or equivalent required; associate’s degree or prior experience working with youth preferred.
• Experience working with adolescents in an educational, behavioral, or youth development setting is preferred.
• Experience with behavior management, conflict resolution, or de-escalation strategies preferred.
• Ability to maintain professionalism while working with students displaying challenging behaviors.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work collaboratively with administrators, teachers, and student support staff.

Primary Responsibilities:

• Provide active supervision in hallways, cafeterias, arrival, dismissal, and other common areas to ensure student safety and adherence to school expectations.
• Monitor and support students assigned to In-School Suspension (ISS), detention, or other structured behavioral supports.
• Assist administrators with behavior management, including responding to student conflicts and disruptive behavior.
• Use appropriate de-escalation techniques to manage behavioral situations and maintain a safe environment.
• Support teachers and administrators during emergency situations or when additional classroom supervision is needed.
• Assist with maintaining order during passing periods, lunch periods, assemblies, and school events.
• Build positive relationships with students while reinforcing school expectations and behavioral standards.
• Communicate student concerns, behavioral incidents, and/or safety issues to school leadership in a timely manner.
• Support implementation of behavior intervention plans and school-wide behavior expectations.
• Maintain documentation of incidents and/or student behavior through various student information systems as required by school administration.
• Assist with monitoring and supporting student transitions between classes or activities.
• Participate in staff meetings, training, and professional development as assigned.
• Perform additional duties related to student supervision and school operations as assigned by administration.

School Activities: 

• Support school-wide supervision needs during arrival, dismissal, lunch periods, and passing periods.
• Assist with supervision during school events, assemblies, testing environments, and other student activities.
• Participate in professional development and training related to student behavior support and safety procedures.
• Collaborate with administrators, counselors, and teachers to support student success and positive school culture.
• Expected to work school-related events (ie. Back to School Night, Parent/Teacher Conferences, etc.).

What We Offer:

• Opportunities to make a meaningful impact on student success and educational outcomes.
• Collaborative, mission-driven work environment.
• Professional development and ongoing learning opportunities.
• Comprehensive benefits package.
• The chance to contribute to an organization committed to excellence in education.

Essential Skills and Abilities:

Must demonstrate foundational professionalism, including consistent attendance, punctuality, adherence to school policies and procedures, and strong employability skills. These are considered essential, non-negotiable expectations of the role.