What are the responsibilities and job description for the Front Office Receptionist position at CareConnect Convenient Care, Tifton?
We are seeking a professional and welcoming Front Office Receptionist to serve as the face of our clinical team. As the first point of contact for our patients, you will play a vital role in delivering a high-quality experience in our fast-paced primary care environment. This role offers extremely competitive pay and a comprehensive benefits package.
Working Hours
- Office Hours: 9:00 AM – 8:00 PM, 7 days a week.
- Schedule: 4 days per week.
- Rotation: Includes a 1-in-3 weekend rotation.
Job Responsibilities
- Patient Welcome & Intake: Greet patients warmly, manage the check-in/check-out process, and ensure all demographic and insurance information is accurately captured.
- Administrative Coordination: Manage multi-line phone systems, schedule appointments, and coordinate patient flow to minimize wait times.
- Financial Stewardship: Verify insurance coverage, obtain necessary authorizations, and collect co-pays or outstanding balances with professionalism.
- Records Management: Maintain precise and timely documentation within the Electronic Health Record (EHR) while ensuring strict adherence to HIPAA and patient privacy standards.
- Communication Hub: Act as a liaison between patients and clinical staff, processing referrals, managing medical records requests, and handling incoming correspondence.
- Patient Advocacy: Provide exceptional customer service by assisting families with navigation of clinic services and promoting a positive, supportive office atmosphere.
Qualifications
- Strong Administrative Skills: Ability to multitask and remain organized in a high-volume, collaborative setting.
- Technical Proficiency: Comfortable utilizing EHR systems, multi-line phones, and standard office software.Interpersonal Excellence: Exceptional communication skills and a commitment to patient-centered service.Professionalism: A dependable team player with a positive attitude and a focus on detail.
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $13