Office Administrator

Office Administrator (Full-Time)

CareBuilders at Home of Burbank CA

About Us:

CareBuilders at Home is a national, industry-leading, non-medical home care company committed to enhancing the quality of life for individuals in need of assistance at home. We provide personalized care and support to help our clients maintain independence and dignity in the comfort of their own homes. As we continue to expand, we are seeking a skilled and dedicated Office Administrator to join our team.

Position Summary:

We are seeking a highly organized, detail-oriented, and bilingual office administrator who is passionate about making a meaningful difference in the lives of others. This position plays a critical role in ensuring the smooth operation of our office and the efficient scheduling of our caregivers to meet client needs.

Key Responsibilities:

• Provide exceptional customer service to clients, their families, referral sources, and caregivers
• Coordinate and schedule caregivers to meet client requirements, ensuring adequate coverage at all times
• Communicate effectively with clients and caregivers to address scheduling changes, concerns, and emergencies
• Maintain accurate and up-to-date records of caregiver schedules, client preferences, and other relevant information
• Assist with the recruitment, onboarding, and training of new caregivers
• Handle administrative tasks such as answering phones, responding to emails, maintaining office supplies, and record-keeping.
• Collaborate with management to develop and implement office policies and procedures
• Visit verification and payroll review

Qualifications:

• Previous experience in scheduling, staffing coordination, or office management preferred
• English and Spanish fluency
• Excellent organizational and time management skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Excellent communication skills, both verbal and written
• Proficiency with Microsoft Office suite and willingness to learn new software
• Ability to work independently as well as part of a team
• Compassionate and customer-focused attitude
• Experience in the healthcare or home care industry is a plus

Compensation & Benefits:

• $22.00 – $25.00 per hour (based on experience)
• Bi-weekly direct deposit
• Medical, dental, and vision plans available
• 401(k) with employer match after 1 year
• Ongoing training and support
• Meaningful, rewarding work in your community

Equal Opportunity Employer:

CareBuilders at Home of Burbank CA is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected classification under applicable law.