Receptionist

Job Reference Ref/62/1326

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Contract Type

Full Time

Contract Details

Permanent Full time contract, 42.5 hours per week, Weekdays

Salary

£24,500 per annum

Working Hours

42.5 per hours per week, Weekdays, Monday to Friday, 9am to 5.30pm

Location:

26-28 Worple Road, Wimbledon

Closing Date

11/07/2026

Home

Carebase Central Office

Benefits of joining our team

What We Can Offer You

• £24,500 per annum
• Permanent full time contract - 42.5 hours per week
• 9am to 5.30pm - Weekdays
• 28 days annual leave (inclusive of statuary bank holidays)
• Pension
• Staff recognition schemes
• I have an idea £50 gift card
• Employee Assistance Programme (free independent and confidential information and advice)
• Office perks such as free treats, snacks and soft drinks
• Access to hundreds of high street discounts
• Cycle to work scheme
• Comprehensive Training and Career Development
• A friendly and supportive working environment
• Dedicated mental health champions
  
  

Becoming a Superhero

At Carebase we believe that all our members of the team are Superhero's. You will be working as an integral part of the Carebase family, closely liaising with all Central Office staff. This position is based on a reception desk.

The main purpose this role is to give outstanding customer care to every visitor or caller and to provide support to the office.

About The Role

As our Receptionist you will meet, greet and sign in all visitors at the office. You’ll be responsible for ensuring that the reception area is always neat and tidy and will ensure that each and every visitor is comfortable and has a refreshment whilst in the reception area. You’ll interact with our people on a daily basis - so you’ll be friendly, caring and kind.

Here’s some other important things you need to know:

• To answer the front door intercom promptly and ensure each visitor to the office are welcomed.
• To be the first point of contact for incoming enquiries into the office. Answering the phone and emails promptly and in a polite manner as soon as possible
• To ensure that the reception area, office and kitchen is kept neat, tidy and welcoming and fridges are well stocked.
• Tidy all rooms, load and empty dish washer, keep kitchen and boardrooms stocked ensuring that the office is clean and safe at all times
• To support the office team in packaging and posting mailouts, materials i.e. leaflets, invoices etc.
• To support the team with administrative tasks such as filing, laminating, ordering and booking things such as restaurants, cabs, hotels etc. where requested
• Weekly reporting as requested
• To ensure that all office stationery and refreshments are ordered as required
• To take responsibility for solving problems and queries brought by visitors or and internal and external bodies.
• To engender an atmosphere of co-operation and positivity within the office dealing with colleagues, visitors and suppliers with courtesy and respect at all times.
  
  

The Ideal Candidate

The ideal will have administrative skills & a calm and warming nature. As you will be front of house and the point of call for all incoming general queries through phone, email & face to face you will need to have good customer service and be able to manage your time appropriately.

About Us And Our Home

At Carebase, our mission is to provide exceptional care with love and kindness to our treasured residents who live in our 14 care homes. Our dedicated team members are at the very heart of this mission and in the marketing and communications team we are passionate about supporting them to be the very best they can be by sharing ideas, information, best practise and celebrating successes

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