What are the responsibilities and job description for the Network ops coordinator II position at CareAllies?
Company Description
CareAllies partners with healthcare providers to enhance the quality, value, and experience of care for their patients. By fostering strong doctor-patient-community relationships, CareAllies supports the transition to sustainable value-based care models, helping providers thrive in an evolving healthcare environment. With flexible solutions tailored to individual needs, CareAllies is committed to improving healthcare affordability and outcomes. CareAllies operates as part of Cigna Intellectual Property, Inc., delivering a wide range of services exclusively through CareAllies, Inc.
Role Description
The Network Operations Coordinator II will oversee and manage daily network operations in healthcare settings. Responsibilities include coordinating with healthcare providers, analyzing network performance, addressing operational challenges, and ensuring compliance with relevant protocols. The coordinator will also provide customer service support, communicate effectively with stakeholders, and take charge of project management tasks. This is a full-time, on-site role located in Houston, TX.
Qualifications
- Proficiency in Network Administration and troubleshooting network-related issues
- Strong Analytical Skills for evaluating and improving network performance
- Exceptional Communication skills for effective stakeholder collaboration
- Customer Service expertise to address inquiries and maintain positive relationships
- Experience in Project Management for coordinating and overseeing operational tasks
- Detail-oriented with strong organizational and time-management skills
- Familiarity with healthcare network operations and compliance frameworks is a plus
- Bachelor’s degree in a related field or equivalent experience is preferred