What are the responsibilities and job description for the Security Systems Technician / Project Manager – CCTV & Access Control position at Care Security Systems Inc.?
About Us
Care Security Systems is a family-driven, high-performance security integration company serving enterprise-level clients across NYC. We believe in professionalism, integrity, timeliness, appearance, and genuine care for our clients and for each other. Our culture is built on teamwork, growth, and delivering gold-standard service every time. If you're a motivated, energetic technician who takes pride in your work, wants to keep growing, and loves solving problems for clients who appreciate quality, you'll feel at home here.
Position Summary
We're looking for a dedicated Technician/Project Manager with strong hands-on experience in enterprise CCTV and access-control systems to be Care Security's on-site presence at a major healthcare facility client. This is a high-visibility, high-ownership role, you'll be both the hands-on technician performing service work and the person organizing, prioritizing, and driving open items to completion. You will become Care's go-to person at this account.
This role is ideal for someone who:
- Can work independently as a hands-on tech while also managing multiple open service items like a project manager
- Is a strong communicator who can build a real relationship with client-side personnel
- Has the maturity and professionalism to represent Care Security inside an active healthcare environment
- Is highly organized and can juggle numerous simultaneous requests without letting things fall through the cracks
- Lives in or is willing to be based out of Westchester County, Yonkers, or the Bronx
What You'll Do
- Serve as Care Security's dedicated, primary technician at a major healthcare account
- Personally perform hands-on service, troubleshooting, and repair of CCTV, access control, and related field devices
- Take ownership of all open service requests, organize, prioritize, and follow through until resolved
- Troubleshoot issues across cameras, access control, networking, cabling, power, and field devices
- Develop and maintain a strong working relationship with client-side facility personnel
- Document work clearly and communicate consistently with Care Security's internal team
- Manage numerous simultaneous service requests and keep them moving without losing track of priorities
- Maintain a high standard of professionalism, reliability, and appearance while working in an active healthcare environment
Required Experience
- Strong hands-on experience with commercial/enterprise CCTV and access-control systems
- Proven troubleshooting ability across cameras, access control panels, networking, cabling, power, and field devices
- Experience functioning as both a technician and a project manager, someone comfortable doing the work and owning the outcome
- Experience working in a customer-facing role with an institutional or enterprise client
- Track record of managing multiple concurrent service requests and prioritizing effectively
Technical Skills We're Looking For
- Solid CCTV installation and service background: IP cameras, cabling, terminations, NVR/platforms
- Access control panel/controller troubleshooting and servicing
- Card readers, door hardware, electronic locks, and field devices
- Solid understanding of IP networking (switches, PoE, addressing, device connectivity)
- Ability to diagnose real-world field issues quickly and accurately
- Experienced with Cat5e/Cat6, low-voltage cabling, and field troubleshooting
Leadership & Soft Skills
- Excellent customer-facing skills and the maturity to represent Care Security well with client staff
- Strong communicator, you'll be a key point of contact between the client and Care's internal team
- Highly organized and dependable you own your open items until they're closed
- Positive, solution-oriented mindset
- Reliable, punctual, and committed to delivering top-tier work
- Comfortable working independently with minimal day-to-day supervision
Other Requirements
- Must live in or be willing to be based out of Westchester County, Yonkers, or the Bronx
- Valid driver's license
- Able to lift 50 lbs, climb ladders, and work in varied environments
- Ability to pass background checks and meet any site access requirements of the facility
Compensation & Benefits
- Competitive hourly rate, based on experience
- 401(k) with company matching
- Medical, dental & vision insurance
- Life & disability insurance
- Paid time off
- Flexible schedule
- Growth opportunities in a rapidly expanding company
Schedule
- Monday–Friday
- 8-hour shifts
- Some flexibility based on client/service needs
If This Sounds Like You…
You're a seasoned CCTV/access-control technician who's ready to take ownership of a major account, not just complete tickets. You build relationships, you follow through, and you take pride in being the person a client can count on. We'd love to meet you.
Apply today and build a career not just a job with Care Security Systems
Pay: $38.00 - $50.00 per hour
Expected hours: 8.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Application Question(s):
- Do you live in or are you willing to be based out of Westchester County, Yonkers, or the Bronx?
- How many years of hands-on experience do you have with commercial/enterprise CCTV and access control systems?
- Do you have experience working in a customer-facing role where you managed multiple open service requests at once?
Work Location: In person
Salary : $38 - $50