What are the responsibilities and job description for the Onsite Dispatcher position at Care Route Medical Transportation?
About the Role:
Join Care Route Medical Transportation as an Onsite Dispatcher, where you'll play a crucial role in ensuring timely and efficient transport for our clients. Be part of a dedicated team in Kirkland, WA, committed to providing exceptional service in the medical transportation industry.
Responsibilities:
- Coordinate and schedule transportation for patients in a timely manner.
- Communicate effectively with drivers, healthcare facilities, and clients.
- Monitor and manage daily transportation operations to ensure efficiency.
- Resolve any issues that arise during transport, maintaining a high level of service.
- Maintain accurate records of trips, schedules, and client information.
- Utilize dispatch software to track vehicles and optimize routes.
- Assist in training new dispatch team members as needed.
- Ensure compliance with safety regulations and company policies.
Requirements:
- High school diploma or equivalent; relevant experience preferred.
- Strong communication and organizational skills.
- Proficiency in dispatch software and Microsoft Office Suite.
- Ability to multitask and work in a fast-paced environment.
- Experience in the medical transportation field is a plus.
- Valid driver's license with a clean driving record.
- Detail-oriented with a customer service mindset.
- Ability to work flexible hours, including weekends and holidays.
About Us:
Care Route Medical Transportation has been serving the Kirkland community for over 10 years, providing reliable and compassionate transport services. Our customers love us for our commitment to safety and punctuality, while our employees appreciate a supportive work environment that values teamwork and professional growth.
Salary : $22