What are the responsibilities and job description for the CLINICAL COUNSELOR II position at Care Resource Community Health Centers, Inc.?
Job Details
Description
ESSENTIAL JOB RESPONSIBILITIES
Recruitment And Screening
Recruits and maintains a caseload that at a minimum of 27.5 billable face to face hours per week on average throughout the year.
Developed successful strategies in collaboration with the supervisor to recruit clients into SA/MH Services (e.g. Contacts referrals to enlist clients into caseload and documents results).
Screens clients for mental health and substance abuse disorders as well as for available interventions like Healthy Relationships and CLEAR.
Informed Consent
Obtains informed consent utilizing agency forms prior to providing services.
Conducts client Orientation to Treatment Program according to applicable laws and agency procedures.
Assessment
Conducts In-Depth Assessment on clients to determine diagnoses and/or course of treatment.
Completes assessment requirements for various interventions like Healthy Relationships, CLEAR and Group Counseling.
Treatment And Service Planning And Documentation
Provides psychosocial and/or substance abuse treatment, including diagnosis, crisis intervention, treatment planning and reviews for both individuals and groups.
Adheres to agency procedures and protocols in provision of effective delivery of Mental Health and Substance Abuse Counseling and maintenance of standards of care.
Serves and maintains an active caseload as assigned by the supervisor with concomitant productivity.
Ensures all documentation is Timely, Accurate, Legible and Clear.
Maintains updated and complete treatment plans, progress notes, monthly progress reviews and other required information in client records as specified in performance standards.
Provides interventions in person and through Telehealth services.
Intervention & Crisis
Conducts intervention with clients including cognitive behavioral therapy, Group Counseling & Support, Healthy Relationships, CLEAR and other appropriate counseling interventions.
Determines client need for specialized services within or outside of the agency, such as medical treatment, psychiatric care, psychological testing as well as with other health-related organizations in accordance with the client's treatment plan and communicate all such actions to the psychosocial team as applicable.
Assesses clients in crisis for appropriateness of Baker Act proceedings, utilizes appropriate Baker Act documentation when necessary and coordinates with Police, Family and Other staff as required to place client when necessary.
Supervision
Provides daily documentation of work performed (e.g. Informed Consents, Assessments, Treatment Plans & Reviews, Case notes, Discharge Summaries)
Provides clinical consultation to students/volunteers and Registered Interns as assigned by supervisor.
Provides supervisor with productivity report weekly.
Manages Resources
Coordinates with client’s case manager for client support services as needed.
Facilitates drug urinalysis for court mandated clients following agency procedures.
Coordinates court referred programs by writing reports and progress notes as required.
Inputs client information using specific software as required.
Provides clients with information about bill-coverage, services and procedures as required.
Performs quality assurance reviews monthly achieving a minimum score of 95%.
Participates in staff training sessions as required by the agency.
Community Involvement
Participates in agency developmental activities like AIDSWALK Miami and White Party as required by agency.
Safety
Ensures proper hand washing according to Centers for Disease Control and Prevention guidelines.
Documents patient’s medications correctly, Makes sure each patient knows which medicines to take when they are at home and encourages each
patient to bring their up-to-date list of medicines every time they visit the doctor.
Ensures each new client receives screening for their risk for suicide.
Understands and appropriately acts upon assigned role in Emergency Code System
Understands and performs assigned role in Agency Continuity of Operations Plan (COOP)
Other duties as assigned.
Culture of Service: 3 C’s
Compassion
Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
Listens to internal or external customers (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions.
Competency
Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered.
Commitment
Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed.
Prioritize internal or external customer (i.e., patient, client, staff, vendor) requests to ensure prompt and effective response is provided.
Other
Own transportation is required.
JOB SPECIFICATIONS
Education
Master’s Degree in Social Work or related field required.
Training And Experience
Minimum of 3 years of clinical experience are required. Experience in mental health and substance abuse service provider organizations is highly desired.
Licenses And/or Certifications
LCSW, LMHC, LMFT according to FS 491 required. Qualified Supervisor according to FS 491 preferred.
Job Knowledge And Skills
Bilingual (English-Spanish/ English-Creole) is highly recommended. Computer knowledge should include Microsoft applications (Word, Excel and Outlook) and Case watch experience helpful. Excellent communication, organizational and teamwork skills are required to establish and maintain effective relationships with staff, external entities and clients. Excellent decision making and problem solving skills are required. Ability to work with multicultural and diverse population is required.
Contact Responsibility
Responsibility for internal and external contacts is important.
Physical Requirements
This work requires the following physical activities: constant sitting, talking in person, talking on the phone, hearing/ visual acuity, and hand/finger dexterity; frequent walking, and occasional bending, standing, and driving. The work is usually performed in an office environment.
Description
ESSENTIAL JOB RESPONSIBILITIES
Recruitment And Screening
Recruits and maintains a caseload that at a minimum of 27.5 billable face to face hours per week on average throughout the year.
Developed successful strategies in collaboration with the supervisor to recruit clients into SA/MH Services (e.g. Contacts referrals to enlist clients into caseload and documents results).
Screens clients for mental health and substance abuse disorders as well as for available interventions like Healthy Relationships and CLEAR.
Informed Consent
Obtains informed consent utilizing agency forms prior to providing services.
Conducts client Orientation to Treatment Program according to applicable laws and agency procedures.
Assessment
Conducts In-Depth Assessment on clients to determine diagnoses and/or course of treatment.
Completes assessment requirements for various interventions like Healthy Relationships, CLEAR and Group Counseling.
Treatment And Service Planning And Documentation
Provides psychosocial and/or substance abuse treatment, including diagnosis, crisis intervention, treatment planning and reviews for both individuals and groups.
Adheres to agency procedures and protocols in provision of effective delivery of Mental Health and Substance Abuse Counseling and maintenance of standards of care.
Serves and maintains an active caseload as assigned by the supervisor with concomitant productivity.
Ensures all documentation is Timely, Accurate, Legible and Clear.
Maintains updated and complete treatment plans, progress notes, monthly progress reviews and other required information in client records as specified in performance standards.
Provides interventions in person and through Telehealth services.
Intervention & Crisis
Conducts intervention with clients including cognitive behavioral therapy, Group Counseling & Support, Healthy Relationships, CLEAR and other appropriate counseling interventions.
Determines client need for specialized services within or outside of the agency, such as medical treatment, psychiatric care, psychological testing as well as with other health-related organizations in accordance with the client's treatment plan and communicate all such actions to the psychosocial team as applicable.
Assesses clients in crisis for appropriateness of Baker Act proceedings, utilizes appropriate Baker Act documentation when necessary and coordinates with Police, Family and Other staff as required to place client when necessary.
Supervision
Provides daily documentation of work performed (e.g. Informed Consents, Assessments, Treatment Plans & Reviews, Case notes, Discharge Summaries)
Provides clinical consultation to students/volunteers and Registered Interns as assigned by supervisor.
Provides supervisor with productivity report weekly.
Manages Resources
Coordinates with client’s case manager for client support services as needed.
Facilitates drug urinalysis for court mandated clients following agency procedures.
Coordinates court referred programs by writing reports and progress notes as required.
Inputs client information using specific software as required.
Provides clients with information about bill-coverage, services and procedures as required.
Performs quality assurance reviews monthly achieving a minimum score of 95%.
Participates in staff training sessions as required by the agency.
Community Involvement
Participates in agency developmental activities like AIDSWALK Miami and White Party as required by agency.
Safety
Ensures proper hand washing according to Centers for Disease Control and Prevention guidelines.
Documents patient’s medications correctly, Makes sure each patient knows which medicines to take when they are at home and encourages each
patient to bring their up-to-date list of medicines every time they visit the doctor.
Ensures each new client receives screening for their risk for suicide.
Understands and appropriately acts upon assigned role in Emergency Code System
Understands and performs assigned role in Agency Continuity of Operations Plan (COOP)
Other duties as assigned.
Culture of Service: 3 C’s
Compassion
Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
Listens to internal or external customers (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions.
Competency
Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered.
Commitment
Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed.
Prioritize internal or external customer (i.e., patient, client, staff, vendor) requests to ensure prompt and effective response is provided.
Other
Own transportation is required.
JOB SPECIFICATIONS
Education
Master’s Degree in Social Work or related field required.
Training And Experience
Minimum of 3 years of clinical experience are required. Experience in mental health and substance abuse service provider organizations is highly desired.
Licenses And/or Certifications
LCSW, LMHC, LMFT according to FS 491 required. Qualified Supervisor according to FS 491 preferred.
Job Knowledge And Skills
Bilingual (English-Spanish/ English-Creole) is highly recommended. Computer knowledge should include Microsoft applications (Word, Excel and Outlook) and Case watch experience helpful. Excellent communication, organizational and teamwork skills are required to establish and maintain effective relationships with staff, external entities and clients. Excellent decision making and problem solving skills are required. Ability to work with multicultural and diverse population is required.
Contact Responsibility
Responsibility for internal and external contacts is important.
Physical Requirements
This work requires the following physical activities: constant sitting, talking in person, talking on the phone, hearing/ visual acuity, and hand/finger dexterity; frequent walking, and occasional bending, standing, and driving. The work is usually performed in an office environment.
