Assistant Quality Assurance (Q/A)

Job Title: Assistant Quality Assurance (Q/A)

Job Type: Part-Time

Work Type: Onsite

Location: Lewiston, Maine

Pay: $26.00/hour

Schedule: 24–32 hours per week, based on departmental needs

Job Description:

CarePlus Residential Services is seeking a detail-oriented Assistant Quality Assurance (Q/A) professional to support quality assurance, compliance, documentation, and administrative functions. This position reports to the Quality Assurance Supervisor and assists with maintaining accurate records, monitoring compliance requirements, and supporting internal quality improvement activities.

Responsibilities: Review employee, client, and program documentation for completeness and accuracy; assist with audits, compliance reviews, and corrective action follow-up; track required documentation, training, and certifications; identify missing or incomplete records; maintain confidential files and tracking logs; assist with preparation for inspections and regulatory reviews; prepare reports, spreadsheets, and other administrative documentation; communicate compliance concerns to appropriate supervisors; and perform other related duties as assigned.

Qualifications: High school diploma or equivalent required; related experience in quality assurance, compliance, healthcare, human services, or administration preferred. Strong attention to detail, organization, communication, and computer skills required. Proficiency with Microsoft Word, Excel, Outlook, Adobe Acrobat, and similar office systems preferred. Must be able to maintain confidentiality and work independently with accuracy and professionalism.

About Care Plus Residential Services LLC

Care Plus Residential Services LLC, located in Maine, is committed to delivering high-quality, person-centered support for individuals with intellectual and developmental disabilities. Our organization provides safe, community-based residential services designed to promote independence, dignity, and well-being. We are dedicated to upholding the highest standards of professionalism, integrity, and respect in all that we do. Our team members play a vital role in ensuring that each individual we serve receives compassionate care and meaningful opportunities for personal growth. We welcome individuals who share our values and are committed to making a positive impact in the lives of others.