Outpatient Program Manager - LCSW / LPC

Location: Bergen County, NJ
On-Site Full-Time 40 hours per week
Salary: $72,500 annually

What We Offer:

• Health & Dental Coverage
• Life & AD&D insurance; STD & LTD coverage
• Generous Paid Time Off
• Competitive Hourly Wages and Premium Holiday Compensation
• 403B Plan and Tuition Reimbursement
• Employee Discount and Rewards Program

Job Summary

Care Plus NJ is seeking a Clinical Program Manager to oversee the coordination and delivery of high-quality outpatient behavioral health services, primarily serving our Bergen County programs. This leadership role combines clinical supervision, program oversight, staff development, and quality improvement to ensure effective, person-centered, and trauma-informed care.

The Clinical Program Manager supports staff development, quality improvement initiatives, and interdisciplinary collaboration to ensure positive client outcomes and access to comprehensive behavioral health services. This role emphasizes strengths-based leadership, clinical consultation, and staff support in navigating complex client situations, particularly when working with individuals experiencing significant behavioral health challenges with complex clinical and psychosocial needs. The Clinical Program Manager promotes effective crisis intervention, risk assessment, trauma-informed care, and evidence-based interventions to foster client safety, recovery, resilience, and positive outcomes.

What You Will Do:

• Provide clinical and administrative supervision to therapists, case managers, care coordinators, and other behavioral health staff.
• Review clinical documentation, treatment plans, assessments, and progress notes for quality and accuracy.
• Support staff performance, professional development, and ongoing training in evidence-based practices.
• Coordinate care with internal and external providers, including primary care, substance use treatment programs, hospitals, and community partners.
• Oversee client intake, assessment, treatment planning, crisis intervention, and discharge processes.
• Analyze program outcomes and quality metrics; implement corrective action plans and performance improvement initiatives as needed.
• Counsel and support staff with program and client-related issues, fostering a collaborative work environment, ensuring a culture of recovery, resilience, and trauma-informed care.
• Assist with program development, staffing plans, budgeting, and operational goals.
• Facilitate weekly treatment team meetings and participate in leadership meetings, audits, and regulatory reviews.
• Recruit, hire, train, and mentor clinical and program staff, as needed
• Ensure compliance with all legal and regulatory requirements, health and safety standards, and professional conduct guidelines.

What Makes You a Great Fit?

• Master's Degree in Counseling, Social Work, or related field as required by program regulations & standards.
• Must possess a current professional license (LCSW/LPC) as required by program regulations & standards.
• At least 2 years of experience with program management, administrative and supervisory experience
• A valid driver's license and must be insurable by agency's automobile insurance

Don't believe you meet all the preferred requirements? Apply anyway!

Studies have shown that women, communities of color, and historically underrepresented individuals are less likely to apply to jobs unless they meet all the qualifications. At Care Plus NJ Inc, we are committed to building a workforce that is representative of all members of our community.

An active LCSW or LPC license remains a required qualification for this position.

About Care Plus New Jersey:
Care Plus New Jersey has been- and continues to be- a leader in mental health and a pioneer in integrated care in Northern New Jersey for more than 45 years. Care Plus strives for excellence in mental health, addiction recovery, and community-based services. Our goal is to offer affordable, accessible, and holistic-centered care that empowers individuals to reach their full potential and enhance their quality of life.

Care Plus follows Title VII of the Civil Rights Act of 1964, et seq and NJ Law Against Discrimination. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by Federal and State laws.