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Case Manager Supervisor (46580)

CARE FOR THE HOMELESS
Brooklyn, NY Full Time
POSTED ON 3/19/2026
AVAILABLE BEFORE 5/18/2026

Summary: The Case Management Supervisor (reporting to the Director of Social Services) has responsibility for the following:

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Directly supervise the Case Managers
  • Provide orientation and initial training to new Case Managers and Social Work interns
  • Work with Clinical Supervisor, Assistant Director of Social Services and the Case Aide on quality assurance issues including closing of the charts
  • Review daily case notes in CARES and ensure that Case Managers input case notes within 24 hours
  • Monitor incident reports and ensure that follow up case notes are being attached
  • Approve documentation in all charts
  • Identify and coordinate the training and educational needs of the Case Management staff
  • Facilitate groups that will address the needs of the clients
  • Provide support to clients who are struggling to follow up on their ILPs
  • Cover caseloads when necessary
  • Document client engagement in CARES
  • Audit the clients’ charts to ensure compliance
  • Participate in case conferences, team meetings, staff training, community meetings, and staff    meetings
  • Perform other duties as assigned.

JOB QUALIFICATIONS:

Educational Requirements:

  • Master’s Degree in Social Work (Licensed Master Social Worker). 
  • Master's in Mental Health counseling or related field.

Experience:

  • Minimum of 3 years of clinical experience
  • Experience working with the mentally ill and/or homeless population
  • Flexible and comfortable in nontraditional setting  
  • Excellent oral and written communication skills
  • Proven supervisory skills (in a supervisory capacity for a minimum of 3 years)

 

Qualifications:

Educational Requirements:

  • Master’s Degree in Social Work (Licensed Master Social Worker). 
  • Master's in Mental Health counseling or related field.

Experience:

  • Minimum of 3 years of clinical experience
  • Experience working with the mentally ill and/or homeless population
  • Flexible and comfortable in nontraditional setting  
  • Excellent oral and written communication skills
  • Proven supervisory skills (in a supervisory capacity for a minimum of 3 years)

Salary : $65,000

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