What are the responsibilities and job description for the Director of Community Relations – Eastern Virginia Region - Full-Time position at Care Advantage, Inc.?
Director of Community Relations – Eastern Virginia Region
Care Advantage Inc is seeking a visionary, people-focused Director of Community Relations to help us expand our mission of delivering exceptional homecare services.
This full-time role requires regular travel across our Eastern Virginia region-supporting teams in Hampton, Newport News, Norfolk, Chesapeake and Portsmouth, and surrounding areas.
If you're a motivated leader with a passion for building relationships and driving growth, this is your chance to join a winning team. We offer competitive pay, career advancement opportunities, and the chance to make a lasting impact in the communities we serve.
Position Overview
As a key member of the Care Advantage leadership team, reporting to the Senior Vice President of Sales, the Director of Community Relations (DCR) will:
At Care Advantage, you'll be more than a leader-you'll be a community champion. This role offers the chance to:
Location: 23601, 23602, 23603, 23604, 23605, 23606, 23607, 23608, 23609, 23612, 23628, 23630, 23661, 23693
Job Posted by ApplicantPro
Care Advantage Inc is seeking a visionary, people-focused Director of Community Relations to help us expand our mission of delivering exceptional homecare services.
This full-time role requires regular travel across our Eastern Virginia region-supporting teams in Hampton, Newport News, Norfolk, Chesapeake and Portsmouth, and surrounding areas.
If you're a motivated leader with a passion for building relationships and driving growth, this is your chance to join a winning team. We offer competitive pay, career advancement opportunities, and the chance to make a lasting impact in the communities we serve.
Position Overview
As a key member of the Care Advantage leadership team, reporting to the Senior Vice President of Sales, the Director of Community Relations (DCR) will:
- Serve as the bridge between Care Advantage and the community, fostering trust and collaboration.
- Coordinate and lead community events that highlight our services and values.
- Act as a resource and advocate for community members, ensuring seamless service coordination.
- Generate and manage leads from events, turning opportunities into meaningful client relationships.
- Champion our core values of Compassion, Attitude, Respect, and Excellence in every interaction.
- Build and nurture referral sources through strategic outreach and relationship management.
- Support Medicaid Services Coordinators with client onboarding and service coordination.
- Keep leadership informed with CRM updates, activity reports, and territory analyses.
- Develop and test creative, "out-of-the-box" sales strategies to drive growth.
- Partner with Recruiting and HR to ensure Family Caregiver candidates complete onboarding successfully.
- Associate's degree or higher in Social Work or related field (or equivalent experience).
- At least 2 years of client/patient support experience with proven customer service excellence.
- Previous home care sales experience preferred.
- Familiarity with the Medicaid application process.
- Strong communication skills-verbal and written-with the ability to inspire and connect.
- Proficiency with Microsoft Office and CRM systems.
- Ability to work both independently and collaboratively across teams.
At Care Advantage, you'll be more than a leader-you'll be a community champion. This role offers the chance to:
- Shape the future of homecare in Northern Virginia.
- Build meaningful connections with clients, families, and partners.
- Grow your career within a supportive, mission-driven organization.
Location: 23601, 23602, 23603, 23604, 23605, 23606, 23607, 23608, 23609, 23612, 23628, 23630, 23661, 23693
Job Posted by ApplicantPro