What are the responsibilities and job description for the Region Manager position at Care Access?
About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
We are seeking an experienced and dynamic Region Manager to lead the operations and performance of multiple clinical research sites. This role is critical in ensuring the successful execution of clinical trials in accordance with regulatory guidelines, timelines, and quality standards.
The ideal candidate is a results-driven leader with deep clinical research experience, strong regulatory knowledge, and a passion for team development, patient care, and operational excellence.
How You'll Make An Impact
- Site Operations & Oversight
- Oversee day-to-day operations at multiple clinical research sites within the region.
- Ensure trials are conducted in full compliance with Good Clinical Practice (GCP), FDA, ICH, and protocol requirements.
- Lead all phases of clinical trial execution including site initiation, monitoring, subject recruitment, and study close-out.
- Ensure consistent, high-quality data collection and timely patient enrollment across all sites.
- Leadership & Staff Development
- Lead, mentor, and support site-level teams, including Principal Investigators, Clinical Research Coordinators, and other staff.
- Promote a collaborative and high-performance work culture through coaching, development, and team-building.
- Proactively resolve site-level challenges and performance issues.
- Regulatory Compliance & Quality Assurance
- Ensure strict adherence to study protocols, IRB/ethics board guidelines, and applicable federal regulations.
- Conduct internal site audits and oversee corrective actions when necessary.
- Maintain accurate and timely documentation, including ICFs, AEs, SAEs, and source documents.
- Financial Oversight
- Manage site budgets and ensure adherence to financial agreements.
- Support contract negotiations and oversee invoicing and payment processes.
- Monitor and optimize financial performance at each site.
- Operational Strategy & Reporting
- Collaborate with sponsors, CROs, and internal departments to ensure seamless clinical trial execution.
- Monitor site performance metrics (e.g., enrollment, retention, data quality) and provide regular reports to leadership.
- Oversee proper management of site resources, investigational product inventory, and study supplies.
- Stakeholder & Relationship Management
- Build and maintain strong relationships with Principal Investigators and key site personnel.
- Serve as the main liaison between clinical research sites, sponsors, and internal leadership.
- Advocate for site needs and promote transparency in communication across all stakeholders.
- Risk Mitigation & Problem Solving
- Identify and proactively address potential risks or operational issues.
- Work collaboratively with internal teams to implement effective solutions and improve site efficiency.
- Ability to perform the duties of a Clinical Research Coordinator and actively perform CRC responsibilities at sites as needed
The Expertise Required
- Exceptional leadership and team-building capabilities
- Excellent verbal and written communication skills
- Highly organized with strong attention to detail and compliance
- Proficient in Clinical Trial Management Systems (CTMS) and Microsoft Office Suite
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Ability to adapt to frequent changes in responsibilities and workloads.
- Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done
- Friendly, outgoing personality with the ability to maintain a positive attitude under pressure
- Proven ability to maintain site profitability
Certifications/Licenses, Education, and Experience
- Minimum Education:
- Bachelor's Degree preferred, or equivalent combination of education, training and experience.
- Minimum Experience:
- Minimum 5 years of clinical research experience, with 1 years in a leadership role required
- Multi-site management experience preferred
- Demonstrated expertise in overseeing multiple clinical research trials across varying therapeutic areas required
- Strong understanding of GCP, FDA regulations, ICH guidelines, and industry best practices required
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with up to 50% travel requirements. Required to be on site monthly at minimum.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
- Walking, Standing, Sitting, Lifting (up to 25lbs and overhead), Driving - 20%
The expected pay range for this role is $95,000 - $115,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
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Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Benefits:
Health Insurance, Maternity & Paternity Leave, Work From HomeSalary : $95,000 - $115,000