Director, Technology Project Manager

Join our team and build your career with momentum as we champion your growth, elevate your ideas and engage you in purpose-driven work that makes a real difference every day.

Who we are

Founded in 1997, Merrick Bank is an FDIC-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of CardWorks Financial Group, Merrick Bank serves roughly five million cardmembers and more than 100,000 merchant customers nationwide.

What we do

We provide credit cards, recreational loans, deposit accounts, merchant services and bank sponsorships to consumers and businesses. As a leader in non-prime lending and merchant acquiring, we combine innovative technology with data-driven insights to help underserved consumers build and strengthen credit while delivering integrated, scalable payment solutions for businesses.

Merrick Bank ranks among the top 20 FDIC-insured credit card issuers in the U.S. and among the top 15 merchant acquirers by transaction volume.

Position Summary and Role Impact:

The Director Technology Project Manager is responsible for leading the successful delivery of large-scale, complex technology initiatives within a Financial Services environment. This role will be responsible for driving strategic projects across the enterprise, managing cross-functional teams, facilitating Agile delivery practices, and ensuring successful execution of business-critical programs. The ideal candidate will possess deep expertise in project and program management, Agile/Scrum methodologies, Jira, Release Train Engineering (RTE), and stakeholder management at the executive level.

Essential Functions:

Key Responsibilities

Program & Project Leadership

• Lead multiple complex, high-visibility technology programs and projects from initiation through implementation and stabilization.
• Develop and manage integrated project plans, budgets, schedules, dependencies, risks, assumptions, and resource allocations.
• Drive delivery of strategic initiatives with significant organizational impact, ensuring alignment with business objectives and regulatory requirements.
• Manage competing priorities across multiple business units while maintaining focus on quality, scope, schedule, and budget.

Agile & Release Train Management

• Serve as a Release Train Engineer (RTE) or Agile Program Lead for large-scale Agile initiatives.
• Facilitate Program Increment (PI) Planning and execution, dependency management, and continuous improvement activities.
• Monitor and report Agile delivery metrics and drive corrective actions where necessary.

Stakeholder & Executive Management

• Partner with senior business and technology leaders to define program objectives, success criteria, and delivery strategies.
• Provide executive-level communications, status reporting, and portfolio updates.
• Facilitate decision-making, issue resolution, and risk mitigation across diverse stakeholder groups.
• Build strong relationships across business, operations, compliance, risk, infrastructure, development, and vendor organizations.

Governance & Risk Management

• Establish and maintain project governance frameworks and reporting structures.
• Identify, assess, and proactively manage project risks, issues, dependencies, and constraints.
• Ensure adherence to enterprise project management standards, SDLC requirements, audit controls, and regulatory obligations.
• Support internal and external audits and compliance initiatives as required.

Technology Delivery

• Coordinate technology implementations involving application development, infrastructure, cloud platforms, cybersecurity, data management, and vendor solutions.
• Engage cross-functional teams consisting of architects, developers, engineers, quality assurance resources, and third-party vendors.
• Drive change management, implementation readiness, and adoption activities.

Requirements for Success:

Education & Experience:

• Bachelor's degree in Information Technology, Computer Science, Business Finance or related field.
• 7-8 years of Project and Program Management experience leading large-scale technology initiatives.
• 2-3 years of experience in Financial Services, Banking, Credit Card Services, FinTech, or similar industries.
• Demonstrated success delivering complex enterprise technology programs
• Extensive experience with:
  • Agile, Scrum, and SAFe methodologies
  • Release Train Engineer (RTE) responsibilities
  • Jira, Confluence, and Agile reporting tools
  • Portfolio and Program Management
  • Risk and Issue Management
  • Vendor and Third-Party Management
  • Executive Stakeholder Communications

Preferred Qualifications

• PMP (Project Management Professional) certification.
• SAFe Release Train Engineer (RTE), Scrum Master (CSM or PSM), Agile certifications
• Experience leading digital transformation, cloud migration, infrastructure modernization, cybersecurity, data, or enterprise application initiatives.
• Experience operating within solution delivery and enterprise portfolio management environments.

Why join us

We believe in putting people first by supporting our customers, employees and our partners while creating opportunities for everyone to reach their potential. From fostering work-life balance to rewarding good work and innovative ideas, we invest in what matters most, our people.

At Merrick Bank, you'll be part of a collaborative, customer-focused team where you can grow your career while making a meaningful impact.

Our Employee Value Proposition

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
• Benefits Package -Medical, Dental, and Vision (plus much more)
• 401(k) Plan with Company Match
• Short- & Long-Term Disability
• Wellness Programs
• Group Life and AD&D Insurance
• Paid Vacation, Sick Days and bank Holidays
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, sex, or gender identity/expression (including pregnancy, childbirth, transgender status, or sexual orientation), religion or creed, ancestry, citizenship, national origin, disability, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable law.

We do not tolerate discrimination, harassment, or retaliation. Employment decisions are based solely on qualifications, merit, and business needs. Everyone is welcome here, and we hire based on your ability to do the job, not any protected characteristics.

If you need help or reasonable accommodation during the application or hiring process, please let your TA Partner know.