What are the responsibilities and job description for the LPN Virtual Care Center (M-F: 8AM-5PM) position at Cardiovascular Institute of the South?
Who We Are:
Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.
What We Offer:
As a Licensed Practical Nurse (LPN) in our Virtual Care Center, you will serve as the key point of contact for patients and staff by providing exceptional customer service and high-quality patient care. You will be responsible for managing high-volume triage calls, assessing urgent patient needs, and supporting various clinical and administrative functions that ensure efficient and compassionate care delivery.
How You’ll Drive Our Mission Forward:
Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.
What We Offer:
- Choice of three health insurance plans
- Dental insurance coverage
- Vision insurance coverage
- 401(k) with company match and profit-sharing plan
- Company-paid short-term and long-term disability coverage
- Company-paid life insurance for you and your family
- Access to company-provided training and educational resources
- Eligibility for annual merit-based performance increases
- Accrued General Purpose Time (GPT)
- Eight company-paid holidays
- Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
- Complimentary Employee Assistance Program (EAP) for all employees and their dependents
As a Licensed Practical Nurse (LPN) in our Virtual Care Center, you will serve as the key point of contact for patients and staff by providing exceptional customer service and high-quality patient care. You will be responsible for managing high-volume triage calls, assessing urgent patient needs, and supporting various clinical and administrative functions that ensure efficient and compassionate care delivery.
How You’ll Drive Our Mission Forward:
- Triage incoming calls to determine urgency and coordinate timely medical response
- Accurately document patient complaints, symptoms, and actions taken in the electronic medical record (EMR)
- Support risk management by maintaining precise clinical documentation
- Communicate directly with providers about patient concerns and clinical status
- Provide education to patients and families, ensuring understanding of care plans and instructions
- Support the overall flow of clinic operations through scheduling, medication refills, and patient messaging
- High school diploma required
- Active LPN license issued by the Board of Nursing
- Basic Life Support (BLS) certification required
- Advanced Cardiovascular Life Support (ACLS) certification optional
- Minimum of 2 years of LPN experience, or 1 year of cardiology LPN experience
- Excellent communication and customer service skills
- Familiarity with electronic medical record systems and clinical documentation
