What are the responsibilities and job description for the Checkout/Scheduling Clerk position at Cardiovascular Institute of Central Florida?
Job Summary
We are seeking a reliable and organized Checkout/Scheduling Clerk to join our team. This position is responsible for assisting patients at checkout, scheduling follow-up appointments and testing, coordinating provider schedules, and ensuring patients receive clear instructions before leaving the office.
Key Responsibilities:
- Check patients out after their cardiology appointments.
- Schedule follow-up appointments, procedures, and diagnostic testing.
- Review provider orders and ensure appointments are scheduled appropriately.
- Provide patients with appointment information and testing instructions.
- Assist with rescheduling appointments and filling schedule openings.
- Answer patient questions and assist with basic scheduling needs.
- Document patient communication accurately in the electronic medical record.
- Communicate with providers, clinical staff, and other departments regarding scheduling needs.
- Maintain an organized and efficient checkout and scheduling workflow.
- Provide professional and compassionate customer service to patients.
Qualifications:
- Previous medical office, scheduling, or customer service experience preferred, but not required.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced medical office environment.
- Comfortable working with computers and electronic medical records.
- Must be dependable, professional, and able to work well as part of a team.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $30,785 - $39,619