What are the responsibilities and job description for the Radiology Business Office Manager, Full-Time, Outpatient position at Cardinal Points Imaging of the Carolinas - Raleigh, NC?
Description
Cardinal Points Imaging of the Carolinas is seeking an experienced, motivated, and patient-focused Business Office Manager to lead business office operations at our outpatient imaging centers in the Raleigh, NC area!
We are looking for a strong leader who is passionate about patient care, team development, and operational excellence.
Position Details
- Position Status: Full-Time
- Schedule: Day Shift (occasional evenings and weekends as needed)
- Location: Raleigh, NC and surrounding areas
We offer competitive compensation and a comprehensive benefits package, including:
- Competitive Base Pay and Quarterly Bonus Opportunities
- Paid Time Off and Holiday Pay
- Medical, Dental, Vision, and Prescription Coverage
- 401(k) with Company Match
- Company-Paid Life Insurance
- Short-Term and Long-Term Disability
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Career Growth and Advancement Opportunities
Position Summary
The Business Office Manager oversees daily business office operations, supervises staff, and ensures efficient workflows and exceptional patient service. This role works closely with clinical leadership and administration to support operational goals, improve processes, and maintain compliance with organizational policies.
Key Responsibilities
- Lead, supervise, train, and develop business office staff.
- Manage daily operations, staffing schedules, timekeeping, and employee performance.
- Oversee patient scheduling, registration, insurance verification, preauthorizations, and payment processes.
- Monitor department performance and implement workflow improvements.
- Resolve patient concerns and operational challenges.
- Ensure compliance with HIPAA, billing regulations, and company policies.
- Collaborate with leadership on staffing, budgets, and operational goals.
- Maintain a positive, efficient, and patient-focused work environment.
Qualifications
- Previous leadership or supervisory experience, preferably in a healthcare setting.
- Knowledge of medical office operations, insurance processes, and patient scheduling.
- Strong communication, organizational, and problem-solving skills.
- Ability to lead a team and manage multiple priorities in a fast-paced environment.
Join Our Team!
If you're a motivated leader who enjoys developing teams and making a difference in patient care, we'd love to hear from you!
Apply today for immediate consideration!
Requirements
EDUCATION:
- To be competitive, must have high school diploma or general education degree (GED), bachelor degree preferred.
SKILLS/ABILITIES:
- Ability to work independently and multitask.
- Ability to provide documentation accurately and concisely.
- Knowledge of medical terminology.
- Knowledge of computer applications and Microsoft Office
ABOUT US:
Cardinal Points Imaging offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging without compromising expertise or a compassionate experience. To learn more, visit us at
www.cardinalpointsimaging.com.
ABOUT OUR PARTNER- OUTPATIENT IMAGING AFFILIATES, LLC:
Serving patients in over 60 communities in 19 states, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results. We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.
We are an Equal Opportunity Employer.