What are the responsibilities and job description for the Business Office Supervisor position at Cardinal Points Imaging of the Carolinas - Raleigh, NC?
Description
Cardinal Points Imaging is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team! Are you passionate about patient care? Do you love interacting with people? Come and join our team as a Business Office Registration Supervisor for a Full-Time position at our 5 outpatient imaging centers located in Raleigh, Cary, Clayton, and Wake Forest.
This position will have direct oversight of our Patient Care Coordinators (Registration Team) and Medical Records across all locations. The ideal candidate will have a strong understanding of front office workflows within outpatient imaging and proven experience managing teams of 25 or more employees. Flexibility is essential, as regular travel to all centers will be required. We're seeking someone who is not only detail-oriented and organized, but also approachable and supportive — someone who can lead by example while maintaining high standards of patient service and operational excellence.
The Business Office Supervisor is responsible for collaborating and leading the Imaging Center Patient Care Coordinators team in providing excellent patient experience and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments inventory, and medical record management. This position will include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center.
PAY AND BENEFITS: Accomplishing our mission takes a team of people, who are dedicated to treating others as they expect to be treated and who consistently demonstrate mutual respect. We hold our employees in high regard as the key component to our success. We offer a total compensation package including competitive base pay and a comprehensive benefits program for your health, your quality of life, and your future:
- Quarterly Incentive Bonus Program
- Paid Time Off and Holiday Pay
- Health Insurance including medical, dental, vision and prescription coverage with an FSA Account
- 401(k) plan with Company Match and Company-paid Life Insurance
- Short-term and Long-term Disability and Employee Assistance Program
CAREER LADDER: We believe in advancement, upward mobility, and growth opportunities for our team members! This career ladder shows your point of entry into our team, as well as the growth and promotional opportunities available to you within our business office department: Business Office Specialist I -- Business Office Specialist II -- Business Office Specialist III -- Business Office Supervisor -- Business Office Manager.
Requirements
EDUCATION:
- Must have high school diploma or general education degree (GED)
SKILLS/ABILITIES:
- Ability to work independently and multitask.
- Ability to provide documentation accurately and concisely.
- Knowledge of medical terminology.
- Knowledge of computer applications and Microsoft Office.
- 2-5 years supervisory experience.
Cardinal Points Imaging offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging without compromising expertise or compassionate experience. To learn more, visit us at www.cardinalpointsimaging.com.
Serving patients in over 50 communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology, or results. We are always recruiting talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.
We review every resume and we’re actively interviewing! Apply today for immediate consideration!
We are an Equal Opportunity Employer
OIA Core Values: Respect – Integrity – Accountability – Commitment - Results