Administrative Assistant

Job Title: Administrative Assistant
Location: Lake Geneva, WI
Company: Cardinal – Plan. Survey. Engineer.

Are you an organized and detail-oriented individual with an outgoing personality?

Do you have a proactive attitude and a friendly demeanor?

If so, we want you to join our team as an Administrative Assistant!

Cardinal is a well-established civil engineering and land surveying firm rooted in Lake Geneva, WI. We are known for delivering high-quality, efficient service with a personal, community-first touch.

Position Overview

The Administrative Assistant is typically the first and last person our clients interact with. They are responsible for communicating positively and professionally with clients, potential clients, employees and potential employees as they navigate through our incoming and outgoing projects and processes, playing a key role in maintaining organization, communication and efficiency across the organization.

Your Responsibilities Will Include:

• Project & Task Management: Communicate daily with the respective Project Managers and Administrative Manager on project status, tasks and needs. Receive and review new intakes.
• Administrative & Organizational Duties: Manage company-wide communications (email, calendar, and internal chat); Answer and route incoming phone calls; Greet and assist clients and visitors; Monitor and distribute incoming mail and shipments; Prepare and send prints, packages and documentation; Maintain organized digital and physical filing systems; Order and maintain office supplies; Run business-related errands as needed; Submit daily time entries in Big Time.
• Meetings & Professional Engagements: Attend weekly staff meetings and other meetings as needed and be prepared; Attend quarterly and annual company meetings; Professional communication with clients and contractors as needed.
• Client & Contractor Communications: Monitor incoming project requests (Google Forms, email, phone); Maintain and update the Intake/Proposal Log; Follow up with clients on proposals and outstanding items; Communicate professionally with clients and contractors throughout project lifecycle.

What We’re Looking For

• Proactive Attitude: You don't wait to be told what to do; you look for ways to be helpful and are eager to master new field skills.
• Precision & Ethics: You enjoy precision and take pride in maintaining company values, mission, and ethics at all times.
• Organizational Skills: You can manage equipment and digital files with ease and keep a clean, efficient workspace
• Professionalism: You communicate positively and professionally with colleagues and clients alike.
• While experience is a plus, we are willing to train someone who has a strong work ethic and a professional attitude.

Why Join Us?

At Cardinal, we don’t just build projects—we build people, partnerships, and community. You’ll be joining a tight-knit team that values collaboration, creativity, and a healthy work-life balance. Here’s what sets us apart:

• Growth: Career growth and development supported by leadership.
• Impact: Meaningful work that makes an impact in the community.
• Culture: Direct access to decision-makers and company leadership.
• Team-focused: Culture that encourages innovation and fun with regular team-building events, mentorship, and project variety.

Rate: $15 - $17 per hour based on experience
Job Type: Full-Time
Hours: 40hrs per week
Work Location: In Office

Benefits:

Health & Wellness

• Health Insurance Subsidy: A pre-tax subsidy of up to $500 per month toward any health insurance plan you purchase.
• Dental & Vision Insurance: Comprehensive coverage provided.
• Life Insurance: Company-sponsored policy included.
• Long-Term Disability: Company-paid coverage to ensure long-term income protection.

Retirement & Compensation

• 401(k) Plan: Participation in the company-paid plan with a 3% employer match.
• Annual Performance Bonus: Eligibility for an annual bonus based on individual achievement and company performance.
• Overtime: Opportunities for overtime pay are available as business needs allow and per your preference.
• Mileage Reimbursement: Use of your personal vehicle for company business will be reimbursed at the current IRS standard mileage rate.

Paid Time Off (PTO)

• Vacation: Two weeks (80 hours) of paid time off annually.
• Personal Time: One week (40 hours) of personal time (usage guidelines are detailed in the Employee Handbook).
• Paid Holidays: 8.5 paid holidays per year.

Professional Development

• Growth & Reviews: Dedicated career coaching and yearly performance reviews, with salary increases awarded as appropriate based on performance.

How to ApplyReady to start your professional journey with a team that values your drive and dedication? Please send your resume and a brief cover letter (tell us why you’re a great self-starter!) to Natalie@plansurveyengineer.com.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance

Work Location: In person

Salary : $15 - $17