Strategic Insights and Operations Supervisor

What Warehouse Operations contributes to Cardinal Health

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The Supervisor, leads a team of analysts and trainers to drive consistent, sustained improvements in performance, training, analytics and technical support. This role continuously monitors operational efficiency and performance metrics, identifying root causes of gaps, and reinforcing best practices. The Supervisor proactively supports employee development to strengthen training effectiveness and optimize business outcomes.

Schedule: Monday through Friday, 8:00am to 5:00pm

Responsibilities

• Supervises the daily work assignments and performance of Group Leads and Associates. Tracks efficiency and productivity metrics to determine which tasks are behind- and ahead-of-schedule, and provides hands-on guidance to Associates.
• Lead warehouse analytics, operational metrics, and department trainers in a collaborative effort to improve training outcomes and operational performance.
• Alin training strategies with performance trends to close gaps, and drive measurable results.
• Oversee onboarding, cross-training, and process standardization to support operations.
• Partner on workforce planning and labor forecasting to meet business demands.
• Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete. Tracks employee attendance and ensures necessary employee headcount to achieve objectives.
• Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations. Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders as necessary.
• Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations. Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area.
• Conducts performance evaluations and provides one-on-one feedback to encourage Associates’ development. Identifies Associates capable of working as Group Leads. Creates performance improvement plans for staff and administers discipline when necessary.
• Participates in the interviewing and selection of new Associates and provides trainings during employee onboarding.

Qualifications

• 4-8 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution

Anticipated salary range: $67,599 - $96,300

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 1/5/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Salary : $67,599 - $96,300