What are the responsibilities and job description for the Part Time Patient Concierge position at Cardinal Health?
What Patient Concierge contributes to Cardinal Health
Practice Operations Management oversees the business and administrative operations of a medical practice.
The Patient Concierge is the first point of contact for patients and family members at PET Imaging of The Woodlands. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success.
This is a part-time position with a schedule of 11:30am-5pm CST Monday-Friday. 1-2 weeks of training will take place at the PET Imaging of Sugar Land location, mileage reimbursement included.
Responsibilities
Greet patients and families after their appointment with their provider
Answer center telephones and return messages
Schedule patient appointments
Process requests for records from outside sources
Scan data into document imaging software
Regular attendance and punctuality
Contributes to team effort by accomplishing related results as needed
Ensures that all processing and reporting deadlines are consistently achieved
Perform any other functions as required by management
Qualifications
Ability to work a flexible schedule as necessary
Ability to type 40 wpm, preferred
High School Diploma or equivalent experience, preferred
Knowledge of medical terminology, preferred
One year of medical office experience, preferred
Experience within oncology and/or radiology, preferred
Experience accessing and updating an EMR system, preferred
Experience handling prior authorizations, preferred
Experience scheduling for multiple providers, preferred
Good customer service skills and attention to detail
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
This position is located at:
PET Imaging of The Woodlands
3091 College Park Drive
Suite 340
The Woodlands, TX 77384
Anticipated hourly range: $15.70 per hour - $22.50 per hour
Bonus eligible: No
Benefits: 401k Contributions, Paid Time Off, Access to wages before pay day with myFlexPay
Application window anticipated to close: 5/18/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
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""Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Salary : $16 - $23