What are the responsibilities and job description for the Patient Service Representative position at Cardiac Study Center?
Front Desk – Patient Service Representative
Spokane, WA
Full-Time | In-Office | Monday–Friday (Closed weekends/holidays)
$20.24 – $36.66 per hour
About Us
Cardiac Study Center is a leading outpatient cardiology clinic serving the Inland Northwest region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first.
Job Summary
We are seeking a Patient Service Representative (PSR) to join our front desk team in Spokane Valley. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience.
Responsibilities
- Greet patients, visitors, and guests professionally
- Verify and update patient demographics and insurance information
- Register new patients who have not pre-registered
- Coordinate with insurance specialists for referrals as needed
- Collect and balance co-payments and daily ledgers
- Prepare next-day appointment schedules
- Request clinic supply orders when needed
- Support other front office team members as available
- Close and secure the clinic at the end of the workday
- Other administrative tasks as assigned
Qualifications
Required:
- High school diploma or GED
- 1–3 years of experience in a healthcare or front desk role
- Strong communication and customer service skills
- Basic math skills and attention to detail
- Ability to multitask in a fast-paced environment
- Willingness to occasionally travel between clinic sites
Preferred:
- Experience in a medical office or cardiology setting
- Knowledge of EMR systems
- Knowledge of Microsoft Office
Benefits
- Competitive hourly pay ($20.24 - $36.66 based on years of healthcare experience and education)
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- 401(k) with employer match
- Opportunities for internal growth and development
Work Location
910 W 5th Ave suite 900, Spokane, WA 99204, USA
This is an in-office position.
Apply now to join a dedicated team committed to improving lives, one heartbeat at a time.
Salary : $20 - $37