Wine Specialist

Job Overview
The Wine Specialist position at Carboy Winery is the frontline of ambassadorship for the winery and brand. This is a hybrid position of hospitality and sales where the number one goal is to provide guests with an outstanding and unique winery experience. The Wine Specialist must be able to execute traditional walk-in tastings, along with private, and educational experiences. Wine Specialists must have strong wine knowledge, and a willingness to learn, and exhibit enthusiasm in sharing all information with our guests. The ideal candidate will engage, educate and entertain all wine enthusiasts, have an appreciation for the diverse wine and food culture we’ve established, possess a positive attitude, and is an effective team player in an often fast paced environment.

Areas of Responsibilities

• Provide excellent customer service with a focus on building long-term relationships and regulars.
• Communicate respectfully and professionally with other staff members and management.
• Educate guests on Carboy wines and go above and beyond to tell the story of our brand and production of the wines we produce.
• Actively promote wine sales and Wine Club memberships to create long-term relationships with our brand.
• Recommend menu items, identify ingredients/ allergens and explain how various items on the menu are prepared and pair with specific wines.
• Monitor and uphold visual standards of retail, bar, and all other areas with guest access.
• Understand and use the POS system to perform opening and closing procedures, perform sales functions and assemble daily deposits.
• Restock retail wines and other items throughout the shift as well as a part of your opening and closing procedures.
• Perform running side work at the beginning, during and end of each shift.
• Answer the phone when necessary and understand where to direct incoming calls, taking messages and sharing info on business hours and stipulations.
• Assist with preparation of food plates, food accompaniments, and bussing.
• Assist with washing and polishing of glassware.
• Perform closing duties to ensure cleanliness and security
• Actively participate in regularly scheduled staff meetings, training, and bar cleans.
• Achieve and maintain Responsible Beverage Service Certification for the duration of employment (training on-site)
• Maintains open and honest communication with management to proactively resolve any issues with staff or guests
• Once trained, be willing to offer support, training, and mentorship to fellow employees
• Support and work onsite events and parties in a professional and welcoming manner

Qualifications

• Minimum High school diploma or equivalent
• Minimum 6 months wine industry or hospitality experience
• Knowledge of general winemaking and viticulture techniques or strong willingness to learn
• Ability to acquire specific knowledge of The Carboy Winery portfolio
• Excellent communication skills
• Ability to lift 50 pounds
• Basic computer skills, including POS and reservation systems
• Flexible schedule to include weekends and some evenings
• Able to stand for long periods of time

Location: 7115 Commerce Center Drive
Colorado Springs, CO 80919

Pay: $20.00 - $30.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• On-the-job training
• Paid sick time
• Paid training

Work Location: In person

Salary : $20 - $30