What are the responsibilities and job description for the Training Coordinator position at Caravan - AI Training?
Caravan teaches companies how to put AI to work, and every one of those training days runs on systems working quietly behind the scenes: rosters synced, emails armed, pre-training calls completed, surveys collected, briefs delivered on time. The Training Coordinator owns those systems. You'll be the person who makes sure nothing slips between a client signing and their team walking into a great training day.
What you'll do- Run a 15-minute pre-training call with every trainee, public and private sessions alike, to get them fully set up and ready for training day.
- Guide once a week at our public trainings: be in the room helping trainees hands-on while the trainer leads.
- Own the pre-training rhythm end to end: surveys sent and chased, email sequences armed and on time, and NPS scores collected and reported after every training.
- Handle training-day provisioning: breakfast, coffee, and lunch orders matched to headcount and dietary needs.
- Keep the training operating systems current: the trainings database, rosters, and attendee records, accurate every day.
- Keep clients confirmed: reminders, roster chasing, and scheduling follow-ups so no training day arrives with surprises.
- Very organized: Details, dates, and follow-ups don't slip past you; people trust you with the moving parts.
- A people person: You genuinely enjoy talking to people and getting them set up and ready for their training.
- A systems thinker: You build checklists and processes instinctively, and it bothers you when things depend on memory.
- Proven at coordination: You've run events, programs, or operations before, and you can tell us stories about what went wrong and how you caught it.
- An AI-native worker: You already use AI tools daily in your own work, not because someone told you to.
- Reliably communicative: Your written updates are clear, timely, and don't need decoding.
- Calm under a moving calendar: Trainings shift, rosters change late, and you adjust without drama.