What are the responsibilities and job description for the Box Office Agent (Annual) position at Caramoor Center for Music and the Arts?
Department: Marketing
Supervisor: Box Office Manager
Employment Type: Part-time, Non-Exempt
Compensation: $18 per hour; 10 hours per week
Job Duties & Responsibilities
Box Office Duties
Required Skills And Qualifications
Experience: Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office, retail, events or customer service-related position is a plus. Arts/music background is a plus but not required.
Customer Service and Communication Skills: Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired.
Administrative Skills: Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities.
Working Conditions: Authorization to work in the U.S. is required.
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Supervisor: Box Office Manager
Employment Type: Part-time, Non-Exempt
Compensation: $18 per hour; 10 hours per week
Job Duties & Responsibilities
Box Office Duties
- Assist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digital tickets.
- Regularly monitor Box Office email inbox, voicemail, and respond to inquiries.
- Assist in responding to safety concerns and emergency situations, as necessary.
- Promote Rosen House visitation with tour groups.
- Coordinate with docents to efficiently facilitate tour schedule.
- Assist the Box Office Manager in various administrative and operational projects.
- Greet and assist guests, provide directions, answer questions, give general historical information, direct guests to restrooms as needed.
Required Skills And Qualifications
Experience: Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office, retail, events or customer service-related position is a plus. Arts/music background is a plus but not required.
Customer Service and Communication Skills: Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired.
Administrative Skills: Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities.
Working Conditions: Authorization to work in the U.S. is required.
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Salary : $18