Community Liaison Long Term Care Northeast Texas Area

Looking for an experience Community Liaison/ Marketer to support 3 Long Term Care locations in North East Texas-Mount Vernon, Quitman and Mineola

At Caraday Healthcare, we live by the Golden Rule – treat others how we want to be treated. That’s our commitment to our team members and we demonstrate it with generous benefits, professional and personal development, and a collaborative culture.

Caraday offers the follow:

· Competitive pay

· Comprehensive benefits including medical, dental, and vision

· On-Demand pay- Payactiv

· Employee assistance program

· Medical and dependent spending accounts (can be used to daycare!)

· 401(k)

· Life & disability

· Generous Paid time off (vacation, holidays, sick time)

· Career development and growth opportunities

· Tuition Reimbursement Available

· Monthly activities and contests

· Health education and promotion

We offer A NEW WAY TO WORK !

Interested in joining the Caraday Healthcare team? It’s always a new, exciting day at Caraday – a place where we are passionate about what we do and who we work with. Our communities feel like home with staffing ratios that allow personal interaction with each resident.

Please note, as a condition of employment, COVID-19 vaccination is required prior to your start date per the CMS mandate. Accommodations for medical or religious reasons will be considered.

JOB SUMMARY: The Community Liaison is responsible for marketing Caraday Healthcare’s services to physicians, discharge planners, and other referral sources to identify, cultivate, and maintain a referring book of business. In addition, this position is responsible for communication regarding referrals made to each community they represent from their assigned accounts. This position serves as liaison between Caraday and the community.

ESSENTIAL FUNCTIONS:

● Generate appropriate referrals from a variety of sources by meeting with physicians, hospital discharge planners, and other hospital staff to promote Caraday.

● Maintain community visibility; attend networking programs.

● Facilitate and coordinate education programs and opportunities in hospitals, physicians’ offices, and community settings.

● Track and report monthly contacts with referral sources and submit to supervisor.

● Participate in weekly team conferences contributing necessary information and documentation assuring the best quality of care to each patient.

● Assist with special events, health fairs, public relations as needed.

● Assist with admission process by meeting with patient and/or responsible party and complete documentation as needed or assigned.

● Implement a marketing plan that promotes a wide expansion of the agency’s private duty business in existing and expanding territory

● Call on healthcare facilities, physicians, clinics, and hospitals in order to build a network of referral business.

● Obtain all necessary documentation needed to make clinical/financial determination.
● Assisting with running benefits when needed and sending out referral notifications to the team for review.
● Communicate acceptance/denial to acute referral sources and initiate process of financial prior authorization when needed.

● Develop strategies designed to expand Caraday’s outreach program within our target market – for example, having active involvement in a service club, such as the

Alzheimer’s association, local private duty seminars, area networking groups, etc.

● Seek, cultivate, and participate in marketing opportunities in the community and establish working rapport with health care professionals.

● Understand and adhere to the guidelines of “Residents Rights” and assure resident safety.

● Other duties as assigned.

QUALIFICATIONS:

Required-

• Ability to understand, remember and carry out verbal and/or written instructions in English.
• Ability to speak clearly and hear well enough to communicate with sources.
• Ability to complete assignments while having constant interruptions.
• Bachelor’s degree in Marketing or similar field.
• Represent the company in a professional manner to clients, peers, and referral community.
• Must have working knowledge of Provider Services industry.
• Exceptional interpersonal, writing, and organizational skills.
• Ability to multi-task and problem solve.
• Requires reliable transportation for local travel If you are an energetic and compassionate person committed to our mission of helping seniors live life with dignity, life with care, life at home, and you have marketing experience in private duty services, then we would like to hear from you.

Preferred

● 2 years of experience in a long-term care, hospital or other related medical facility

PHYSICAL REQUIREMENTS:

WORK SCHEDULE: Typical schedule is Monday through Friday 8am-5pm, although some hours outside of that timeframe and possible weekend work will be required. This would include after hour marketing functions and some possible weekends.

WORK ENVIRONMENT: This is a remote position with time being spent in your assigned accounts and community.

Caraday Healthcare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: On the road