What are the responsibilities and job description for the Office Assistant/Receptionist position at Car Quest Finance Center?
Car Quest Finance Center is seeking a professional, energetic, and customer-focused Office Administrator / Receptionist to join our growing team. This position is ideal for someone who enjoys working with people, has strong communication skills, and is comfortable assisting with both administrative duties and sales-related activities.
The right candidate will be the first point of contact for customers, helping create a positive experience while supporting the sales team and daily dealership operations.
Responsibilities
- Greet and assist customers in person and over the phone
- Answer incoming calls and direct inquiries appropriately
- Schedule appointments and maintain customer records
- Follow up with customers regarding vehicle inquiries
- Assist customers with paperwork and dealership processes
- Support the sales team with lead management and customer communication
- Respond to online leads, messages, and inquiries
- Maintain organized files and office records
- Assist with social media and marketing activities when needed
- Help ensure the showroom and reception area remain professional and welcoming
- Perform general administrative and clerical duties
Qualifications
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Professional appearance and positive attitude
- Comfortable speaking with customers in person and over the phone
- Basic computer skills (email, Microsoft Office, CRM systems)
- Sales experience is a plus but not required
- Bilingual (English/Spanish) is a plus
- Ability to work in a fast-paced environment
Preferred Skills
- Customer service experience
- Receptionist or administrative experience
- Sales or lead follow-up experience
- Strong phone etiquette
- Ability to build rapport with customers
Compensation
- Competitive hourly pay
- Performance bonuses available
- Opportunity for advancement into a Sales Consultant position
Why Join Car Quest Finance Center?
- Friendly and supportive work environment
- Growth opportunities within the company
- Performance-based incentives
- Work with a team dedicated to helping customers find the right vehicle
Apply today and become part of the CarQuest Finance Center team!
Pay: $3,000.00 - $5,500.00 per month
Benefits:
- Flexible schedule
- Paid time off
- Parental leave
Work Location: In person
Salary : $3,000 - $5,500