What are the responsibilities and job description for the Automotive Service Manager position at Car Guys Inc.?
SERVICE MANAGER — LAKEWOOD, COLORADOIf you can run a service department with the calm of a mountain monk and the urgency of a Colorado snowstorm rolling in, keep reading.We’re looking for a Service Manager who knows how to lead techs, win customers, and keep the shop humming without drama, excuses, or chaos. This is a highvisibility, highimpact role for someone who thrives on organization, communication, and operational precision.Lakewood is competitive. We want the person who likes that.WHAT YOU’LL BE DOINGRunning the daily operations of a busy service department without letting anything fall through the cracks.Coaching, developing, and supporting technicians so they can do their best work — not babysitting, but leading.Managing workflow, dispatching jobs, and keeping the shop efficient, profitable, and predictable.Communicating clearly with customers, advisors, and techs — no jargon, no confusion, no surprises.Monitoring KPIs, closing repair orders, and ensuring every job is documented cleanly and accurately.Maintaining a culture of accountability, respect, and high standards.Ensuring the shop stays compliant, safe, and stocked with what the team needs.Solving problems before they become fires — and putting out the occasional fire with professionalism.WHAT YOU BRINGExperience managing a service department or leading a team in an automotive environment.Strong communication skills — you can talk to customers, techs, and owners without losing your cool.A processdriven mindset with the ability to improve systems, not just follow them.The ability to juggle scheduling, workflow, customer expectations, and technician needs without dropping anything.A leadership style that earns respect — not fear, not friendship, but real respect.Comfort with technology, shop software, and datadriven decisionmaking.A commitment to doing things right the first time.WHAT WE OFFERCompetitive pay that reflects your experience and impact.A stable, wellequipped shop with updated tools and a team that wants to win.A leadership role with real authority — not a title with no power.A culture that respects technicians, values communication, and rewards performance.Opportunities for growth as the shop expands.A work environment where your ideas matter and your leadership is felt.KEYWORDS (SEO OPTIMIZED)Automotive Service Manager, Service Department Manager, Auto Repair Manager, Shop Manager, Fixed Operations, Automotive Leadership, Technician Management, Workflow Management, Customer Service, Auto Shop Jobs Lakewood CO, Automotive Careers ColoradoService Manager, Automotive Service Manager, Auto Shop Manager, Fixed Ops Manager, Shop Foreman, Service Advisor Manager, Auto Repair Leadership, Lakewood Colorado Automotive Jobs
Salary : $90,000 - $130,000