What are the responsibilities and job description for the Secretary/Receptionist position at CAR FACTORY OUTLET?
Job Overview
We are seeking an energetic and highly organized Receptionist/Secretary to join our dynamic team at Car Factory Texas. In this vital role, you will serve as the first point of contact for visitors, callers, and in-person customers, ensuring a welcoming and professional environment. Your multitasking skills, attention to detail, and ability to manage administrative duties efficiently will help keep our office running smoothly. This position offers an exciting opportunity for someone who thrives in a fast-paced setting, enjoys supporting a team, and is committed to delivering exceptional customer service. All applicants will be paid for their contributions, whether they are full-time employees or interns.
Responsibilities
- Greet visitors warmly and professionally, directing them appropriately while maintaining a positive first impression.
- Manage multi-line phone systems with courteous phone etiquette, screening calls and transferring them accurately.
- Handle incoming correspondence, including emails, mail, and packages, ensuring timely distribution.
- Maintain organized filing systems—both physical and digital—using tools like Google Workspace and Microsoft Office for efficient record keeping.
- Perform data entry tasks with accuracy, including updating databases and managing client or patient information.
- Schedule appointments, manage calendars, and coordinate meetings for staff members or executives with precision.
- Assist with office management duties such as ordering supplies, organizing documents, proofreading communications, and supporting daily operations.
- Provide clerical support including typing documents, proofreading reports, and preparing presentations as needed.
- Support bookkeeping activities using QuickBooks or similar accounting software when necessary.
- Offer exceptional customer support by addressing inquiries promptly and professionally in person or over the phone.
- Maintain confidentiality of sensitive information while demonstrating excellent organizational skills and time management.
- Support specialized roles such as medical or dental receptionist tasks if applicable, including patient check-ins and appointment confirmations.
- Perform additional administrative duties that contribute to the overall efficiency of the office environment.
Skills
- Proven experience in office administration or clerical roles with strong organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Excellent computer literacy with familiarity in data entry, proofreading, filing systems, and document management.
- Strong customer service orientation with exceptional phone etiquette skills across multi-line phone systems.
- Ability to communicate effectively in bilingual settings (fluency in two languages is a plus).
- Experience with front desk operations in car dealerships preferred but not required
- Knowledge of QuickBooks or bookkeeping software is preferred for handling financial tasks accurately.
- Demonstrated ability to manage calendars efficiently using calendar management tools; prioritize tasks effectively through time management skills.
- Familiarity with office management procedures including supply ordering and record keeping.
Job Type: Full-time
Pay: $750.00 - $850.00 per week
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $750 - $850