What are the responsibilities and job description for the Corporate Services Program Manager position at CAPTRUST?
WHO are we looking for?
CAPTRUST is seeking an experienced Program Manager to oversee projects within our Corporate Services business line. This role focuses on enhancing services and ensuring operational excellence for teams including Human Resources (HR), Compliance, Legal, Risk, Finance, Facilities, and Information Technology (IT). The Program Manager will ensure projects are completed on time, within budget, and to high standards. They will coordinate efforts, manage interdependencies, and streamline processes for growth. By aligning projects with strategic goals, the Program Manager will drive efficiency, manage risks, and facilitate scalable growth. Acting as a central communication point for stakeholders, the Program Manager will ensure transparency and alignment, enabling the firm to adapt and pivot strategies effectively. This role will require excellent relationship management skills, and the ability to lead cross-functional initiatives that enhance organizational effectiveness.
Responsibilities
Minimum Qualifications:
Our colleagues, like our clients, tend to stay with CAPTRUST for years. There’s a reason for it; it’s a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.
Our Employee Benefits Package shows how much we value our team. Some benefits include:
4208 Six Forks Rd #1700 | Raleigh, NC 27609
Due to the nature of the role, this is not a remote or work from home position, however there is flexibility.
HOW do we build a world class organization one brick at a time?
We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.
Are you the next brick?
To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:
At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.
It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws.#director
This position will remain open until filled.
CAPTRUST is seeking an experienced Program Manager to oversee projects within our Corporate Services business line. This role focuses on enhancing services and ensuring operational excellence for teams including Human Resources (HR), Compliance, Legal, Risk, Finance, Facilities, and Information Technology (IT). The Program Manager will ensure projects are completed on time, within budget, and to high standards. They will coordinate efforts, manage interdependencies, and streamline processes for growth. By aligning projects with strategic goals, the Program Manager will drive efficiency, manage risks, and facilitate scalable growth. Acting as a central communication point for stakeholders, the Program Manager will ensure transparency and alignment, enabling the firm to adapt and pivot strategies effectively. This role will require excellent relationship management skills, and the ability to lead cross-functional initiatives that enhance organizational effectiveness.
Responsibilities
- Oversee the corporate services business line program to enhance services by improving processes and back-office operations
- Ensure all projects contribute to the company’s strategic goals
- Develop comprehensive program plans, timelines, and milestones for various initiatives within the Corporate Services business line
- Efficiently allocate resources to ensure optimal productivity and success across multiple departments
- Lead and motivate project teams, fostering collaboration and communication
- Serve as the primary point of contact for stakeholders, providing regular updates and addressing concerns
- Identify potential risks and develop mitigation strategies to ensure project success
- Monitor program budgets, ensuring costs are controlled and financial objectives are met
- Track and report on program performance, using metrics to assess progress and identify areas for improvement
- Continuously evaluate and improve program management processes and methodologies to enhance overall service delivery
Minimum Qualifications:
- Bachelor’s degree in business administration, project management, or related field
- 10 years of experience in program or project management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in project management software (e.g., MS Project, Asana, DevOps)
- Strong analytical and problem-solving skills
- Ability to work under pressure and meet tight deadlines
- Experience in the financial services or wealth management industry.
- MBA or advanced degree in a related field.
Our colleagues, like our clients, tend to stay with CAPTRUST for years. There’s a reason for it; it’s a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.
Our Employee Benefits Package shows how much we value our team. Some benefits include:
- Company discretionary bonus
- Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms
- Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods
- Paid time off (PTO) or Paid Sick Leave (PSL)
4208 Six Forks Rd #1700 | Raleigh, NC 27609
Due to the nature of the role, this is not a remote or work from home position, however there is flexibility.
HOW do we build a world class organization one brick at a time?
We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.
Are you the next brick?
To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:
- Ability to build successful, collaborative, and trusting relationships
- Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
- A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
- Inherent desire to give back to our communities and enrich the lives of those around us
- An other-centered mindset
- Integrity through maintaining objectivity
At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.
It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws.#director
This position will remain open until filled.