Youth Shelter Care Coordinator

Job Title: Care Coordinator (Full Time, Non-Exempt)

Job Summary: This position is responsible for coordinating and/or providing services directed at empowering the residents to cope with and resolve the problems that have brought them to the Youth Shelter. The Care Coordinator shall work toward reuniting youth with their families, whenever possible. The Care Coordinator shall encourage youth and their families to resolve differences, assist youth in their transition back home and provide the necessary support to the family system to ensure the youth remains in a safe home environment. If the youth's home is not an option, the Care Coordinator shall assist the youth in their transition into an alternative placement. In general, this responsibility includes but is not limited to preparing individual service plans, assisting residents in achieving goals and objectives, helping residents to assess their strengths and weaknesses, advocating for residents to ensure services and resources are accessible and provided, and evaluating the delivery of services. After-care coordination takes place after the resident has left the program. Follow-up phone calls are made to the family to ensure their needs are being met. The aftercare would assist the family within the confines of the scope of CAPTAIN services.

Duties and Responsibilities:

• Establish a work schedule to include one weekend day per month, two late evening shifts per week, and flexible scheduling throughout the week to meet the needs of the residents.
• Complete and document 40 hours of training annually.
• Participate as an on-call supervisor in the on-call rotation.
• Attend monthly CAPTAIN All Staff meetings facilitated by Executive Director.
• Attend McKinney-Vento Act Meetings
• Assist Shelter Administrator in coordinating monthly staff meetings with Youth Care Workers.

· Interview potential residents at the point of referral, i.e., at school, probation, court, counselor's office, telephone, and determine appropriateness of the youth for the Youth Shelter. Complete intake process, develop individual service plans, and assist youth in setting long and short-term goals.

· Coordinate and integrate community support services with youth. Encourage youth to take ownership in meeting their needs. Regularly assess the youth’s progress against the agreed upon service plan and make adjustments as needed with youth’s input.

· Review daily log entries made by staff; discuss individual cases with staff and how they can assist in meeting each youth's needs. Review communication log daily and enter updates about youth as necessary.

· Identify community support services with the youth, taking into account their sexual orientation, cultural, ethnic, religious and family backgrounds.

· Coordinate and maintain outreach services with other human service agencies and schools. Collaborate and network with community resources on a regular basis.

· Maintain and complete accurate records for all residents in accordance with OCFS regulatory requirements. Maintain accurate and up to date entries on all databases, including monthly Director's Reports and HMIS. Maintain accurate records of all services provided to youth and submit billing to the CAPTAIN Finance Department in a timely manner. Maintain accurate records for internal reports.

• Contact youth by phone within 30 days of discharge from the shelter and follow through on recommendations and referrals that were discussed. Provide follow-up contact with youth 6 months post-discharge to determine current housing status and add note to youth’s case file.
• Manage the discharge plan including development of an individualized care plan with the youth.
• Develop relationship and rapport with current youth home residents to help ease the transition in after-care.
• Assess on a regular basis the progress and/or issues that the youth is experiencing in after-care.
• Advocate for the youth to ensure his or her needs are being met through access to entitlement programs, vocational/educational opportunities and housing needs.
• Link the youth and family with community resources and activities for the youth during weekends, school breaks and summer.
• Provide youth supervision, on an as needed basis, when a youth care worker is not available or needs a meal break.

Skills Required:

• Demonstrated Verbal and Written Communication skills
• Ability to work in a team setting
• Must possess excellent organizational and interpersonal skills and demonstrate flexibility and initiative.

Qualifications:

• Bachelor's degree from an accredited college or university with two years experience in the field of human services. Case Management experience is preferred.
• Valid NYS Driver's License, with minimum of three years driving history, and motor vehicle record acceptable for agency insurance

Telecommuting and Remote Work: Generally, work from home is not a viable option as the Shelter requires on-site management and oversight, face to face contact with residents, facility management, and many other operational activities for successful operations. Working from home will be considered for unusual circumstances.

Employer Disclaimer:

• Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their direct supervisor.
• This job description does not create an employment contract, implied or other than an “at will” employment relationship.

CAPTAIN CHS is proud to be an Equal Opportunity Employer (EOE).

Job Type: Full-time

Pay: $23.08 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $23