What are the responsibilities and job description for the General Manager position at Capstone Roofing?
Salary: $140-$180k/yrGeneral ManagerLocation:Santa Rosa, CA (On-Site)Compensation Range: $140k$180k/yrCompany: Allied Roofing PartnersExperience: 510 years in Roofing / Construction Leadership (Required)About the RoleCapstone Roofing is seeking a dynamic and experienced General Managerto lead our entire Santa Rosa operation. This is a high-impact leadership role responsible for guiding field operations, safety, sales coordination, customer experience, and overall business performance.As the GM, you will set operational strategy, develop leaders, strengthen team culture, and ensure we continue the 35-year legacy of providing quality roofing services to Santa Rosa and outlying communities. Youll work to drive growth, operational excellence, and continuous improvement across all departments.This is the right role for someone who leads with integrity, builds strong teams, communicates exceptionally well across English and Spanish field environments, and thrives in a fast-paced trades environment.What Youll DoLeadership & StrategyProvide overall leadership, direction, and accountability for all Allied Roofing Partners operations.Develop, coach, and mentor department leaders including Estimating, Production, Safety, Office/Administrative, and Customer Service teams.Partner with ARP corporate leadership on strategic planning, forecasting, budgets, KPIs, and companywide initiatives.Foster a culture of safety, teamwork, professionalism, and continuous improvement.Operational ExcellenceEnsure all jobs are delivered safely, on time, on budget, and to Capstone Roofing quality standards.Oversee scheduling, manpower planning, material readiness, job closeouts, and customer satisfaction.Implement and monitor operational KPIs with weekly, monthly, and quarterly performance reporting.Support the optimization of systems including AccuLynx, BambooHR, Monday.com, and RingCentral.Ensure compliance with Cal-OSHA regulations, safety procedures, and company policies.Field Oversight & SafetyLead and support the Field Operations & Safety Manager and ensure consistent execution of safety programs.Conduct or oversee job site inspections, SPOT Safety Checks, incident investigations, and corrective action plans.Champion a proactive safety culture and enforce accountability at all levels.People Leadership & CultureBuild trust and alignment across office staff, roofing crews, field leadership, and sales teams.Partner with HR on recruiting, onboarding, employee development, discipline, and performance management.Support bilingual communication practices to ensure clarity and inclusivity across English/Spanish-speaking teams.Customer & Community FocusEnsure customer issues are handled quickly, professionally, and with a solutions-oriented mindset.Represent Allied Roofing Partners as a community partner and uphold our promise of delivering high-quality roofs and repairs.Maintain strong relationships with homeowners, general contractors, vendors, inspectors, and trade partners.What Youll Bring57 yearsof leadership experience in roofing, construction, or related field operations.Proven success managing multiple departments, project workflows, budgets, and operational KPIs.Strong working knowledge of roofing systems, installation processes, safety standards, manufacturer specifications, and local building codes.Bilingual inEnglish/Spanish strongly preferred due to workforce structure.Demonstrated ability to lead through change, develop future leaders, and build a high-performing team culture.Experience with CRM, production, or operational platforms (AccuLynx, Monday.com, etc.) is a plus.OSHA 30 or willingness to obtain.Must have a valid drivers license and pass post-offer background, drug screen, and DMV record check. Driving eligibility is determined in accordance with insurance requirements and individual circumstances.Why Capstone Roofing PartnersCompetitive Salary Performance BonusCompany Vehicle Expense CardMedical, Dental, Vision, 401k, and Paid Time OffSignificant leadership authority and autonomy within a well-established, respected roofing companyBacked by a larger parent organization that invests heavily in operations, safety, and peopleA culture built on teamwork, integrity, craftsmanship, and serving the Santa Rosa and outlying communities
Salary : $140 - $180