Property Manager

Description

The primary responsibility of the Property Manager, under the direct supervision of the Regional Manager, is the overall management of the apartment community. Areas of responsibility include fiscal oversight, program development and assessment, professional development, enforcement of rules and regulations, reporting, facility maintenance, assignments, leasing plan development and implementation, rent collection, delinquency oversight and office management. Depending upon the site, the position may supervise full-time staff, full-time maintenance and ground workers, part-time clerical and marketing assistants.

PRIMARY DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by the supervisory personnel.

• Provides overall direction to the Capstone community.
• Assumes accountability for the management and administrative operation of the facility, staff supervision, selection, training and evaluation, and policy enforcement.
• Assists in the establishment of the goals and objectives of the site in conjunction with the President of Capstone Properties.
• Coordinates the hiring, training, discipline and evaluation of the staff.
• Monitors the operating budget, and provides recommendations regarding the development of the annual budget.
• Processes and approves the staff payroll.
• Oversees the professional staff in the implementation and enforcement of the rules and regulations of the community.
• Responsible for thorough knowledge of management company policies and property community policies.
• Responsible for complying with all state, federal and/or local laws relating to Fair Housing.
• Performs administrative duties such as monthly reports, annual budget development, and purchase and supply requisitions.
• Conducts the recruitment and publicity of position openings.
• Conducts regular staff meetings, and individual employee meetings.
• Documents all incidents and the appropriate follow-up and communicates to the appropriate personnel immediately when incidents occur. Handles all serious disciplinary cases.
• Oversees the assessment, identification and appropriate response to the needs of the resident’s to include policy assessment, recommendations, and implementation of approved policy changes.
• Assists with research for the Development Division, including an annual Assessment Survey. Utilizes this research in the development of programs, goals, and objectives for the respective community.
• Coordinates efforts in safety and security awareness. Develops and distributes a brochure highlighting security policies for residents.
• Acts as a liaison interfacing with university officials and other resources to meet community and resident needs and increase awareness to the Capstone community.
• Communicates community benefits and desirability of residency through the implementation of the marketing and leasing plan.
• Advances the philosophy of community service, and actively promotes it in staffing, programming, and through role modeling.
• Clarifies, interprets and assists with the development of housing policies and procedures, and insures consistency of implementation.
• Designs and implements new resident orientation programs.
• Ensures the monthly collection and processing of rent including accounting entries, bank deposits, and delinquency follow-up.
• Ensures a high quality facility through quick maintenance responses, high quality repairs, and a proactive interior and exterior maintenance programs.
• Ensures a high quality site landscaping appearance through supervision and control of staff and vendor site work.
• Conducts daily and periodic site and unit inspections to ensure an ongoing high quality of care.
• Performs others tasks as assigned by the President of Capstone Properties.
• Responsible for sending daily/weekly leasing reports, market surveys, and daily traffic reports.

Requirements

PREFERRED QUALIFICATIONS

• Bachelor’s degree or equivalent
• Extensive property management experience is required
• Demonstrated understanding and strong commitment to cultural diversity
• Strong financial, organizational, analytical and decision-making skills
• Excellent communication, management and people skills
• Working knowledge of MS Office programs to include Word, Excel and Outlook