Warehouse Supervisor - Selecting

Warehouse Supervisor - Selection

Compensation: $80,000 - $85,000, based on experience, with additional bonus potential

Travel Requirement: This role requires approximately 80% travel to support client implementations, site launches, and operational transitions.

About Capstone

Capstone is a North American supply chain solutions partner with more than 600 operating locations, 20,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

Daily Responsibilities:

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates about service levels, accountability, pay, and performance.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met daily.
• Document and resolve any customer service or associate issues.
• Ensure all associates follow Capstone policies and safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budget.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout tasks, including cash balancing, data upload, and payroll record administration, according to Capstone policies and standard operating procedures.

Qualifications:

• 3 years of supervisory/leadership experience in an industrial setting.
• Proven experience in providing high levels of customer service to internal and external customers.
• Ability to make decisions, problem-solve, prioritize assignments, and direct the workforce in an ever-changing warehouse environment.
• Ownership of your business, ensuring the highest standards of safety, productivity, and customer service are exceeded every day.
• Ability to train, coach, and mentor warehouse associates.
• Excellent interpersonal and communication skills (written and verbal).
• Strong organization and prioritizing skills.
• Ability to perform multiple tasks simultaneously.
• Problem-solving skills and the ability to make effective decisions in a fast-paced environment.
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.

Education and/or Experience:

• Warehousing, logistics, supply chain, or third-party experience preferred.
• BS/BA Degree or Associate Degree with equivalent experience is a plus but not required.
• Proven track record in supervising warehouse employees, including hiring, training, and termination.
• Experience managing budgets and the ability to create and maintain various management reports.
• Excellent aptitude in estimating rates and performing mental arithmetic while multitasking.

Physical Requirements:

• Ability to stand for long periods.
• Ability to safely operate material handling equipment as needed.
• Ability to work in a warehouse environment on concrete flooring and in varying temperatures.
• Ability to lift up to 75 lbs.

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